We performed a comparison between BMC Client Management and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The inventory and patch management tools are very valuable."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The support from BMC Client Management is very good."
"The most valuable features of the solution are patch management and software license management."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"The stability is great."
"We can scale the product."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"The most valuable feature of this solution is the Patch Management."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"The stability is very good."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution needs to add whitelisting because many customers request it."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution does not offer the functionality of remote access to users."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management could improve in the area of integration."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"Documentation could improve so we don't need to create the support requests first."
"The solution is expensive."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"The pricing could be a bit better."
"There are occasional glitches."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
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BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews. BMC Client Management is rated 8.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, BigFix, VMware Workspace ONE and Ivanti Endpoint Security for Endpoint Manager, whereas ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Microsoft 365 Business.
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