We performed a comparison between BMC Client Management and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The inventory and patch management tools are very valuable."
"The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings."
"The most valuable features of SOTI MobiControl include location tracking, geofencing, remote device control, and SOTI self-service mobile browsers."
"The other one would be just how easy it is to deploy applications."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The company's support is the best. That'd be the number one thing."
"The initial setup is straightforward."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution does not offer the functionality of remote access to users."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management could improve in the area of integration."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
"There is room for improvement in the support."
"SOTI MobiControl could improve by being more user-friendly."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. BMC Client Management is rated 8.6, while SOTI MobiControl is rated 8.2. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas SOTI MobiControl is most compared with Microsoft Intune, VMware Workspace ONE, 42Gears SureMDM, Jamf Pro and IBM MaaS360.
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