BMC Cloud Lifecycle Management vs BMC TrueSight Operations Management comparison

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Executive Summary

We performed a comparison between BMC Cloud Lifecycle Management and BMC TrueSight Operations Management based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Supports unattended installs and image-based, script-based, or template-based provisioning.""Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation.""You can tie together your public and private cloud infrastructure into a "single pane of glass".""Automates Java EE Application Deployment from an SCM system.""Assesses change impact or completes an audit using multiple dashboard views.""By allowing end users to request their own services, the request process for systems is much quicker and more accurate.""CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

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"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution].""It is a very stable product.""The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.""The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event.""The most valuable features of the solution are alert management, alert generation, and event management.""We can verify uptimes as another source of keeping devices in compliance.""The noise reduction for ticketing works much better than we have seen in a lot of other companies.""The Event Management is outstanding; still is the most interesting part of the product."

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Cons
"Needs integrations with other providers to provide a custom public cloud environment.""The installation and configuration can be tricky due to it being built on Remedy.""One of the major problems is that support is not so good."

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"The dashboard and performance graphs should include a way to automatically schedule and export reports.""The product must provide more AI capabilities.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.""The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support.""I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly.""More modules for less popular applications and better documentation.""The product must provide application or service monitoring features."

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Pricing and Cost Advice
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  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

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    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Ranking
    43rd
    Views
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    Comparisons
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    16th
    Views
    2,158
    Comparisons
    1,494
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    Comparisons
    Also Known As
    BMC CLM
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview
    BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Sample Customers
    JDA Software, Morningstar, Orange Business Services, Wipro
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm15%
    Government9%
    Legal Firm7%
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise7%
    Large Enterprise73%
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Cloud Monitoring Software
    March 2024
    Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    BMC Cloud Lifecycle Management is ranked 43rd in Cloud Monitoring Software while BMC TrueSight Operations Management is ranked 16th in Cloud Monitoring Software with 48 reviews. BMC Cloud Lifecycle Management is rated 7.8, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of BMC Cloud Lifecycle Management writes "Automates Java EE Application Deployment from an SCM system". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". BMC Cloud Lifecycle Management is most compared with CloudBolt, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix.

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