We performed a comparison between BMC Helix Discovery and FlexNet Manager based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."
"It is a scalable solution."
"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."
"The initial setup was quite easy."
"The solution is definitely useful."
"BMC provides great support. As managed service support, they are gold."
"BMC Helix Discovery is very intuitive."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"It is a stable solution."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"BMC Helix Discovery needs more customization options."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"We would like updates more often."
"The monitoring tools could be more stable."
"The product is not fully automated."
"Management of its own application infrastructure and integrations with other BMC tools."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."
"One area that could use improvement is the deployment of Flexera agents."
"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"The hardware and connectors in the product have certain shortcomings where improvements are required."
BMC Helix Discovery is ranked 2nd in IT Asset Management with 19 reviews while FlexNet Manager is ranked 12th in IT Asset Management with 5 reviews. BMC Helix Discovery is rated 8.4, while FlexNet Manager is rated 8.2. The top reviewer of BMC Helix Discovery writes "Very stable, fast, and powerful with valuable inventory management features". On the other hand, the top reviewer of FlexNet Manager writes "Suitable for those with dedicated budgets and an interest in exploring advanced functionalities". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas FlexNet Manager is most compared with ServiceNow and X-Formation LM-X License Manager. See our BMC Helix Discovery vs. FlexNet Manager report.
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