We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."BMC Helix Discovery is very intuitive."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The solution is very stable and powerful."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"The data models are the most useful aspect of the solution."
"The most valuable feature is the automated service mapping."
"It is a scalable solution."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"Management of its own application infrastructure and integrations with other BMC tools."
"The solution is definitely useful."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."
"The license model could be more flexible and cheaper pricing."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 19 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.4, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Very stable, fast, and powerful with valuable inventory management features". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42 and ServiceNow Discovery, whereas IBM Tivoli Asset Management for IT is most compared with BigFix, ServiceNow and Microsoft Configuration Manager.
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