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BMC FootPrints Service Core vs Mobile Reach comparison

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BMC FootPrints Service Core

Read 10 BMC FootPrints Service Core reviews
339 views|173 comparisons
90% willing to recommend
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Mobile Reach

27 views|23 comparisons
Comparison Buyer's Guide
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Buyer's Guide
IT Service Management (ITSM)
April 2024
Executive Summary

We performed a comparison between BMC FootPrints Service Core and Mobile Reach based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
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Featured Review
Anonymous User
Scalability is customizable but it is somewhat limited in terms of how granular it can be
It has helped the help desk team. We get our tickets in and are able to support our customers, the end-users, with this solution.
Use Mobile Reach?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Cost was on par with other service desk products, and well below Remedy, while still being a BMC product."
  • "Our costs are well over $250,000."
  • "This solution has good pricing."
  • "The licensing for FootPrints is a perpetual license with an annual support fee."

    • More BMC FootPrints Service Core Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about BMC FootPrints Service Core?
    Top Answer:Technical support is good.
    Read all 7 answers   →
    What is your experience regarding pricing and costs for BMC FootPrints Se...
    Top Answer:We only pay for a standard license.
    Read all 4 answers   →
    What needs improvement with BMC FootPrints Service Core?
    Top Answer:It would be better if it were more user-friendly. The reporting part in the version we have is a little complicated. It takes too long to build and report. It would also be better if there were… more »
    Read all 7 answers   →
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    Earn 20 points

    Ranking
    26th
    out of 49 in IT Service Management (ITSM)
    Views
    339
    Comparisons
    173
    Reviews
    1
    Average Words per Review
    329
    Rating
    8.0
    28th
    out of 42 in Field Service Management
    Views
    27
    Comparisons
    23
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    FootPrints Service Core
    Learn More
    BMC
    Mobile Reach
    Overview
    FootPrints Service Core integrates IT service and asset management for end-to-end business services, and it's easy to install, use, and support. With configurable capabilities that streamline service delivery, FootPrints improves customer satisfaction and IT's reputation with your business users.

    The Mobile Reach platform is a best-in-class mobile enterprise application platform that allows organizations to easily extend enterprise applications to mobile users across a variety of mobile devices and form factors. Powering highly complex mobile workflows across the globe, Mobile Reach is a proven enterprise mobility solution that enables cross-platform mobile app development and deployment.
     
    With industry leading levels of security, scalability, and end user adoption, IT departments in large corporations, federal agencies, and branches of the U.S. Military use Mobile Reach for device native mobile apps that connect to mission-critical backend systems. Standardize and scale mobility initiatives with low costs of ownership and administration. Mobile Reach supports a wide variety of mobile operating systems and technologies, including iOS, Android, BlackBerry, Windows and Windows Mobile, as well as laser scanning, RFID and NFC-enabled mobile devices.

    Sample Customers
    Cast & Crew
    Gogo, AstarZeneca, NYSE Euronext, Sony Pictures, Catholic Health Initiatives, CompuCom, CWS, Dataport, EatonVance, Emory Healthcare, PayPal, US Army
    Top Industries
    REVIEWERS
    Healthcare Company43%
    Logistics Company14%
    Government14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Government20%
    Financial Services Firm14%
    Educational Organization14%
    Healthcare Company12%
    No Data Available
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise10%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise24%
    Large Enterprise59%
    No Data Available
    Buyer's Guide
    IT Service Management (ITSM)
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
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    768,578 professionals have used our research since 2012.

    BMC FootPrints Service Core is ranked 26th in IT Service Management (ITSM) with 10 reviews while Mobile Reach is ranked 28th in Field Service Management. BMC FootPrints Service Core is rated 8.2, while Mobile Reach is rated 0.0. The top reviewer of BMC FootPrints Service Core writes "Scalability is customizable but it is somewhat limited in terms of how granular it can be". On the other hand, BMC FootPrints Service Core is most compared with ServiceNow, whereas Mobile Reach is most compared with .

    We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.