We performed a comparison between BMC FootPrints Service Core and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.
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BMC FootPrints Service Core is ranked 25th in Help Desk Software with 10 reviews while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. BMC FootPrints Service Core is rated 8.2, while salesforce.com Desk.com [EOL] is rated 4.0. The top reviewer of BMC FootPrints Service Core writes "Scalability is customizable but it is somewhat limited in terms of how granular it can be". On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". BMC FootPrints Service Core is most compared with ServiceNow, whereas salesforce.com Desk.com [EOL] is most compared with .
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