BMC Client Management vs Citrix Endpoint Management comparison

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Executive Summary

We performed a comparison between BMC Client Management and Citrix Endpoint Management based on real PeerSpot user reviews.

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To learn more, read our detailed Mobile Device Management (MDM) Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.""The inventory and patch management tools are very valuable.""The support from BMC Client Management is very good.""The most valuable features of the solution are patch management and software license management.""One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request.""It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

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"We have seen improvements in compliance management on the devices.""The product is capable of acting in many different ways to help secure architecture.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""The MAM applications of the product are great."

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Cons
"The solution needs to add whitelisting because many customers request it.""The solution does not offer the functionality of remote access to users.""BMC Client Management supports only iOS devices. It would be good if they would support Android as well.""BMC Client Management could improve in the area of integration.""The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool.""It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

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"Requires integrating with ABM before enabling some of the features.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""The tool’s battery usage was high.""Support for inventory management of Apple devices should be added."

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Pricing and Cost Advice
  • "The solution is low cost."
  • "To use BMC Client Management they charge annually per node."
  • "BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
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    Questions from the Community
    Top Answer:The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
    Top Answer:Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does not offer the functionality of remote access to users. From an improvement… more »
    Top Answer:We have seen improvements in compliance management on the devices.
    Top Answer:The features are less than that provided by VMware. The tool’s battery usage was high. We received complaints from the users regarding it.
    Ranking
    Views
    79
    Comparisons
    57
    Reviews
    4
    Average Words per Review
    326
    Rating
    8.5
    Views
    1,775
    Comparisons
    1,228
    Reviews
    1
    Average Words per Review
    272
    Rating
    8.0
    Comparisons
    Also Known As
    BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
    MobileManager, Zenprise, XenMobile
    Learn More
    Overview

    Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    Sample Customers
    Charter Manufacturing
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm9%
    Government8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization52%
    Computer Software Company8%
    Government6%
    Financial Services Firm6%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise22%
    Large Enterprise65%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise58%
    Large Enterprise32%
    Buyer's Guide
    Mobile Device Management (MDM)
    March 2024
    Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 9 reviews. BMC Client Management is rated 8.6, while Citrix Endpoint Management is rated 8.2. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Citrix Endpoint Management writes "Great application deployment, gateway and split tunnel features". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas Citrix Endpoint Management is most compared with Microsoft Intune, VMware Workspace ONE, MOBI, ManageEngine Endpoint Central and CyberArk Identity.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.