We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The data models are the most useful aspect of the solution."
"BMC provides great support. As managed service support, they are gold."
"It has a good peer sharing module."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"The monitoring tools could be more stable."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"Could be more user friendly for admins to manage."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to theenables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.
BMC Helix Discovery is ranked 6th in IT Asset Management with 2 reviews while BMC Remedy Asset Management is ranked 10th in IT Asset Management with 2 reviews. BMC Helix Discovery is rated 8.6, while BMC Remedy Asset Management is rated 7.6. The top reviewer of BMC Helix Discovery writes "Stable with good data modelling and excellent technical support". On the other hand, the top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". BMC Helix Discovery is most compared with ServiceNow, Device42, Micro Focus Asset Manager, Qualys Asset Inventory and FlexNet Manager, whereas BMC Remedy Asset Management is most compared with ServiceNow, Symphony SUMMIT IT Management Suite, Snow License Manager, Qualys Asset Inventory and BMC Track-It!. See our BMC Helix Discovery vs. BMC Remedy Asset Management report.
See our list of best IT Asset Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.