Compare BMC Helix Discovery vs. BMC Remedy Asset Management

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The data models are the most useful aspect of the solution.""BMC provides great support. As managed service support, they are gold."

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"It has a good peer sharing module.""It has some good features for tracking. They also have a cloud and a mobile access feature."

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Cons
"The monitoring tools could be more stable.""The CMDB could be improved. Getting data from the CMDB is the greatest challenge."

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"Could be more user friendly for admins to manage.""Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

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Pricing and Cost Advice
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

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Questions from the Community
Top Answer: BMC provides great support. As managed service support, they are gold.
Top Answer: BMC is available for a reasonable price compared to ServiceNow — it's half the price.
Top Answer: The CMDB could be improved. Getting data from the CMDB is the greatest challenge. Also, integration with the system, the platform itself, can be difficult. For best results, you need to integrate with… more »
Top Answer: Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a… more »
Top Answer: We're engineering partners for development. We help customers build tools, and we support the BMC program with their development. We also use some customization in Salesforce. I'm not deeply engaged… more »
Top Answer: It has some good features for tracking. They also have a cloud and a mobile access feature.
Ranking
6th
out of 42 in IT Asset Management
Views
3,061
Comparisons
1,546
Reviews
2
Average Words per Review
462
Rating
8.5
10th
out of 42 in IT Asset Management
Views
1,014
Comparisons
677
Reviews
2
Average Words per Review
419
Rating
7.5
Popular Comparisons
Also Known As
Discovery, ADDM, Atrium Discovery & Dependency Mapping
Remedy Asset Management
Learn More
Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them. 

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.
Offer
Learn more about BMC Helix Discovery
Learn more about BMC Remedy Asset Management
Sample Customers
Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Scripps Networks
Top Industries
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider18%
Financial Services Firm7%
Government6%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider15%
Financial Services Firm12%
Government7%
Find out what your peers are saying about BMC Helix Discovery vs. BMC Remedy Asset Management and other solutions. Updated: July 2021.
521,637 professionals have used our research since 2012.

BMC Helix Discovery is ranked 6th in IT Asset Management with 2 reviews while BMC Remedy Asset Management is ranked 10th in IT Asset Management with 2 reviews. BMC Helix Discovery is rated 8.6, while BMC Remedy Asset Management is rated 7.6. The top reviewer of BMC Helix Discovery writes "Stable with good data modelling and excellent technical support". On the other hand, the top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". BMC Helix Discovery is most compared with ServiceNow, Device42, Micro Focus Asset Manager, Qualys Asset Inventory and FlexNet Manager, whereas BMC Remedy Asset Management is most compared with ServiceNow, Symphony SUMMIT IT Management Suite, Snow License Manager, Qualys Asset Inventory and BMC Track-It!. See our BMC Helix Discovery vs. BMC Remedy Asset Management report.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.