We performed a comparison between BMC Helix Discovery and ManageEngine IT360 based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It is a stable solution. The stability is okay."
"Weekly reports to management really make our life simple."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"The most valuable feature of the solution is its application dependency mapping."
"It is a scalable solution."
"BMC Helix Discovery is very intuitive."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"BMC Helix Discovery needs more customization options."
"The license model could be more flexible and cheaper pricing."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"We would like updates more often."
"Management of its own application infrastructure and integrations with other BMC tools."
"There is still room for improvement in terms of stability."
"A review of end of life data would be nice."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
Earn 20 points
BMC Helix Discovery is ranked 2nd in IT Asset Management with 19 reviews while ManageEngine IT360 is ranked 28th in IT Asset Management. BMC Helix Discovery is rated 8.4, while ManageEngine IT360 is rated 8.4. The top reviewer of BMC Helix Discovery writes "Very stable, fast, and powerful with valuable inventory management features". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView.
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
