Compare BMC Helix ITSM vs. HappyFox

BMC Helix ITSM is ranked 8th in Help Desk Software with 3 reviews while HappyFox is ranked 32nd in Help Desk Software. BMC Helix ITSM is rated 9.4, while HappyFox is rated 0. The top reviewer of BMC Helix ITSM writes "Good knowledge management features in this highly scalable product". On the other hand, BMC Helix ITSM is most compared with ServiceNow, BMC Remedyforce, JIRA Service Desk, ManageEngine ServiceDesk Plus and Cherwell Service Management, whereas HappyFox is most compared with Freshdesk, JIRA Service Desk and ServiceNow.
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BMC Helix ITSM Logo
13,938 views|8,558 comparisons
HappyFox Logo
293 views|246 comparisons
Most Helpful Review
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Quotes From Members

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Pricing and Cost Advice
If you are looking for some kind of professional services form the OEM then you would have to purchase that.

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430,988 professionals have used our research since 2012.
Ranking
8th
out of 55 in Help Desk Software
Views
13,938
Comparisons
8,558
Reviews
3
Average Words per Review
520
Avg. Rating
9.3
32nd
out of 55 in Help Desk Software
Views
293
Comparisons
246
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 71% of the time.
Compared 5% of the time.
Compared 5% of the time.
Compared 45% of the time.
Compared 29% of the time.
Compared 26% of the time.
Also Known As
Remedy ITSM, Remedy, Helix Remedy
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BMC
Tenmiles
Overview
BMC Remedy is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own data center.HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
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Learn more about BMC Helix ITSM
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Sample Customers
Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford UniversityWarner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
Top Industries
REVIEWERS
Financial Services Firm24%
Comms Service Provider12%
Government12%
Manufacturing Company12%
VISITORS READING REVIEWS
Computer Software Company46%
Government8%
Comms Service Provider7%
Media Company6%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
430,988 professionals have used our research since 2012.

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