Compare BMC Helix ITSM vs. Motadata IT Service Management
BMC Helix ITSM is ranked 6th in IT Service Management (ITSM) with 3 reviews while Motadata IT Service Management is ranked 30th in IT Service Management (ITSM). BMC Helix ITSM is rated 9.4, while Motadata IT Service Management is rated 0. The top reviewer of BMC Helix ITSM writes "Good knowledge management features in this highly scalable product". On the other hand, BMC Helix ITSM is most compared with ServiceNow, BMC Remedyforce, JIRA Service Desk, ManageEngine ServiceDesk Plus and Cherwell Service Management, whereas Motadata IT Service Management is most compared with Everest Service Manager.
Most Helpful Review | |
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Quotes From Members
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Pricing and Cost Advice | |
If you are looking for some kind of professional services form the OEM then you would have to purchase that. | Information Not Available |
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Ranking  | |
Views 13,938 Comparisons 8,558 Reviews 3 Average Words per Review 520 Avg. Rating 9.3 | Views 33 Comparisons 22 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Popular Comparisons | |
 Compared 71% of the time.  Compared 5% of the time.  Compared 5% of the time.  Compared 3% of the time.  Compared 2% of the time. |  Compared 100% of the time. |
Also Known As | |
| Remedy ITSM, Remedy, Helix Remedy | Motadata ITSM |
Learn | |
| BMC | Motadata |
Overview | |
| BMC Remedy is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own data center. | Our ITIL Compliant ITSM Tool organizes information, automates support workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience. The platform offers a modern interface, built-in templates and guides, instant universal search and meaningful insights that help your IT teams to work effectively and streamline IT service delivery. The IT Service Management platform drastically reduces the number of incoming tickets, helps in creating a centralized knowledge base, eases the complexity of managing multiple assets, enables technicians to deploy patches remotely, complies to audit requirements and improves the performance of IT Service Desk. In a nutshell, our ITSM tool offers a robust life-cycle that connects symptoms to their root cause and a comprehensive asset inventory that tracks and manages a wide range of assets. All of these powered by automation. |
Offer | |
Learn more about BMC Helix ITSM | Learn more about Motadata IT Service Management |
Sample Customers | |
| Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University | Satcom Infotech |
Top Industries | |
Financial Services Firm24% Comms Service Provider12% Government12% Manufacturing Company12% Computer Software Company47% Government8% Comms Service Provider7% Media Company6% | No Data Available |
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