Compare BMC Helix ITSM vs. NeeyamoWorks ServiceDesk
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Questions from the Community | |
Top Answer: : There is several difference between in Service and BMC Helix ITSM As BMC Helix ITSM is a fully internationalized environment: one can localize the labels, messages (system-generated messages)… more » Top Answer: This product has helped us to maintain our OLAs (Organisation level Agreements) and SLAs (Service Level Agreements) by tracking incidents, requests, problem records, and change requests, all in the… more » Top Answer: BMC Helis ITSM is a very good tool, can be customized, can be integrated with other tools but still has the scope of improvements from a UI/UX perspective. some of them are listed below:
1. Offline… more » | Ask a question Earn 20 points |
Ranking  | |
Views 13,358 Comparisons 8,206 Reviews 5 Average Words per Review 500 Rating 8.6 | Views 1 Comparisons 0 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
 Compared 68% of the time.  Compared 5% of the time.  Compared 5% of the time.  Compared 3% of the time.  Compared 2% of the time. | |
Also Known As | |
| Remedy ITSM, Remedy, Helix Remedy | |
Learn | |
| BMC | NeeyamoWorks |
Overview | |
| BMC Remedy is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own data center. |
Your employee’s buddy to resolve queries & assign tasks
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Offer | |
Learn more about BMC Helix ITSM | Learn more about NeeyamoWorks ServiceDesk |
Sample Customers | |
| Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University | Information Not Available |
Top Industries | |
Financial Services Firm19% Computer Software Company14% Manufacturing Company14% Retailer14% Computer Software Company43% Comms Service Provider11% Government8% Manufacturing Company6% | No Data Available |
Company Size | |
Small Business19% Midsize Enterprise19% Large Enterprise62% | No Data Available |
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
455,536 professionals have used our research since 2012.
BMC Helix ITSM is ranked 4th in Help Desk Software with 6 reviews while NeeyamoWorks ServiceDesk is ranked 53rd in Help Desk Software. BMC Helix ITSM is rated 8.6, while NeeyamoWorks ServiceDesk is rated 0.0. The top reviewer of BMC Helix ITSM writes "Good knowledge management features in this highly scalable product". On the other hand, BMC Helix ITSM is most compared with ServiceNow, JIRA Service Desk, BMC Remedyforce, ManageEngine ServiceDesk Plus and Cherwell Service Management, whereas NeeyamoWorks ServiceDesk is most compared with .
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