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BMC Track-It! vs Dell License Manager (DLM) comparison

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BMC Track-It!

Read 5 BMC Track-It! reviews
145 views|127 comparisons
66% willing to recommend
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Dell License Manager (DLM)

96 views|74 comparisons
Comparison Buyer's Guide
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Buyer's Guide
License Management
March 2024
Executive Summary

We performed a comparison between BMC Track-It! and Dell License Manager (DLM) based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management.
To learn more, read our detailed License Management Report (Updated: March 2024).
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767,847 professionals have used our research since 2012.
Featured Review
Anonymous User
Provides good stability, but it could be intuitive and easier to use
Use Dell License Manager (DLM)?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "BMC Track-It!’s price is reasonable compared to other products."

    • More BMC Track-It! Pricing and Cost Advice →

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    767,847 professionals have used our research since 2012.
    Questions from the Community
    What do you like most about BMC Track-It!?
    Top Answer:We can manually capture the assets available within the location.
    Read all 3 answers   →
    What needs improvement with BMC Track-It!?
    Top Answer:The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since… more »
    Read all 3 answers   →
    What is your primary use case for BMC Track-It!?
    Top Answer:We use the product primarily for help desk management, including login and resolution of calls. It helps us with IT asset management. We can manually capture the assets available within the location… more »
    Read all 3 answers   →
    Ask a question

    Earn 20 points

    Ranking
    8th
    out of 24 in License Management
    Views
    145
    Comparisons
    127
    Reviews
    1
    Average Words per Review
    303
    Rating
    5.0
    13th
    out of 24 in License Management
    Views
    96
    Comparisons
    74
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    BMC Numara Track-It!, Numara Track-It!, Numara
    Learn More
    BMC
    Dell Technologies
    Video Not Available
    Overview

    Help Desk Automation

    Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

    Knowledge Base

    Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

    Improved Efficiency

    Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

    Dell License Manager is a one-to-many license deployment and reporting tool for integrated Dell Remote Access Controller (iDRAC), Chassis Management Controller (CMC), and other licenses. License Manager can also inventory licensable systems to report the licensing status and currently enabled management controller feature level. This article provides an overview of usage as well as the latest revision of License Manager.
    Sample Customers
    Florida Hospital, Mitchell International
    Imerys, Dayco, Wayne Fueling Systems, The Center for Space Simulator Development and Personnel Training (CSD&PT), eLongNet Information Technology, Grupo Dutriz, FFR Merchandising, Seminole County Public Schools, Public Utility Commission of Texas
    Top Industries
    VISITORS READING REVIEWS
    Government20%
    Computer Software Company11%
    Healthcare Company10%
    Financial Services Firm9%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise22%
    Large Enterprise54%
    No Data Available
    Buyer's Guide
    License Management
    March 2024
    Download Free Report
    Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management. Updated: March 2024.
    DOWNLOAD NOW
    767,847 professionals have used our research since 2012.

    BMC Track-It! is ranked 8th in License Management with 5 reviews while Dell License Manager (DLM) is ranked 13th in License Management. BMC Track-It! is rated 7.4, while Dell License Manager (DLM) is rated 0.0. The top reviewer of BMC Track-It! writes "Provides good stability, but it could be intuitive and easier to use". On the other hand, BMC Track-It! is most compared with ServiceNow and BMC Remedy , whereas Dell License Manager (DLM) is most compared with .

    See our list of best License Management vendors.

    We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.