BMC Track-It! vs NAVEX One comparison

Help Desk Automation

Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

Knowledge Base

Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

Improved Efficiency

Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

NAVEX. Building a safer, stronger, and sustainable future through intelligent risk management. We believe confidence in tomorrow begins with smart risk & compliance decisions today. With more than 13,000 customers worldwide, we offer the most comprehensive tools and support to help them better understand their risk and compliance health, and to manage their GRC program more simply and efficiently.

Our NAVEX One Platform offers solutions that are built on the world’s largest database of risk intelligence information. It enables organizations to create more effective and efficient governance, risk, compliance and ESG programs. NAVEX One provides the holistic view of risk, automated processes, and insights needed to promote strong cultures, protect against unwanted risk and preserve the environment through sustainable practices.