Compare BMC Remedy Asset Management vs. BMC Track-It!

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Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: September 2020.
438,441 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It has a good peer sharing module."

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"The initial setup is pretty easy."

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Cons
"Could be more user friendly for admins to manage."

More BMC Remedy Asset Management Cons »

"The solution is cumbersome to use."

More BMC Track-It! Cons »

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Ranking
8th
out of 40 in IT Asset Management
Views
609
Comparisons
450
Reviews
2
Average Words per Review
288
Avg. Rating
8.0
10th
out of 40 in IT Asset Management
Views
609
Comparisons
358
Reviews
1
Average Words per Review
731
Avg. Rating
4.0
Popular Comparisons
Compared 40% of the time.
Compared 22% of the time.
Also Known As
Remedy Asset ManagementBMC Numara Track-It!, Numara Track-It!, Numara
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BMC
BMC
Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

Help Desk Automation

Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

Knowledge Base

Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

Improved Efficiency

Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

Offer
Learn more about BMC Remedy Asset Management
Learn more about BMC Track-It!
Sample Customers
Scripps NetworksFlorida Hospital, Mitchell International
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: September 2020.
438,441 professionals have used our research since 2012.
BMC Remedy Asset Management is ranked 8th in IT Asset Management with 2 reviews while BMC Track-It! is ranked 10th in IT Asset Management with 1 review. BMC Remedy Asset Management is rated 8.0, while BMC Track-It! is rated 4.0. The top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". On the other hand, the top reviewer of BMC Track-It! writes "Lacks technical support, should offer better reports, and the SLS needs improvement". BMC Remedy Asset Management is most compared with ServiceNow, Symphony SUMMIT IT Management Suite, FlexNet Manager, BMC Helix Discovery and LANDesk Asset Lifecycle Manager, whereas BMC Track-It! is most compared with ServiceNow and BMC Helix Discovery.

See our list of best IT Asset Management vendors and best License Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.