Compare BMC Remedy Asset Management vs. Freshservice

BMC Remedy Asset Management is ranked 7th in IT Asset Management with 1 review while Freshservice which is ranked 8th in IT Asset Management with 1 review. BMC Remedy Asset Management is rated 8.0, while Freshservice is rated 6.0. The top reviewer of BMC Remedy Asset Management writes "It provides visibility and more control". On the other hand, the top reviewer of Freshservice writes "Allowed the development team to concentrate on the client’s requirements, however the reporting and management information are very limited". BMC Remedy Asset Management is most compared with BMC Track-It!, ServiceNow and Symphony SUMMIT IT Management Suite, whereas Freshservice is most compared with ServiceNow, Freshdesk and JIRA Service Desk.
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Most Helpful Review
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361,135 professionals have used our research since 2012.
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361,135 professionals have used our research since 2012.
Ranking
7th
out of 34 in IT Asset Management
Views
992
Comparisons
382
Reviews
1
Average Words per Review
72
Avg. Rating
8.0
8th
out of 34 in IT Asset Management
Views
4,641
Comparisons
1,367
Reviews
1
Average Words per Review
241
Avg. Rating
6.0
Top Comparisons
Compared 28% of the time.
Compared 23% of the time.
Compared 9% of the time.
Also Known As
Remedy Asset Management
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BMC
Freshworks
Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Scripps NetworksSinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Asset Management. Updated: July 2019.
361,135 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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