Compare BMC Remedy Asset Management vs. Freshservice

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Top Answer: Although both Freshservice and ManageEngine Servicedesk are established products, I found a few comparisons that may help you. FreshService allows Multiple unique business workflows(different… more »
Ranking
8th
out of 40 in IT Asset Management
Views
609
Comparisons
450
Reviews
2
Average Words per Review
288
Avg. Rating
8.0
11th
out of 40 in IT Asset Management
Views
1,891
Comparisons
1,395
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 42% of the time.
Compared 13% of the time.
Compared 8% of the time.
Also Known As
Remedy Asset Management
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BMC
Freshworks
Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Scripps NetworksSinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider17%
Media Company13%
Healthcare Company10%
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: September 2020.
437,557 professionals have used our research since 2012.
BMC Remedy Asset Management is ranked 8th in IT Asset Management with 2 reviews while Freshservice is ranked 11th in IT Asset Management. BMC Remedy Asset Management is rated 8.0, while Freshservice is rated 0.0. The top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". On the other hand, BMC Remedy Asset Management is most compared with ServiceNow, BMC Track-It!, Symphony SUMMIT IT Management Suite, FlexNet Manager and BMC Helix Discovery, whereas Freshservice is most compared with ServiceNow, JIRA Service Desk, ManageEngine ServiceDesk Plus, Freshdesk and ConnectWise Automate.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.