We performed a comparison between BMC Remedy and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It's a scalable product."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The incident management console is available out of the box."
"It has a good peer sharing module."
"The solution is extremely user-friendly."
"The product has excellent support for remote and hybrid environments."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"Could be more user friendly for admins to manage."
"There are issues from a product functionality perspective."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"BMC Remedy's change management module needs enhancement."
"There is room for improvement in terms of support."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Remedy is rated 8.2, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and Device42, whereas IBM Tivoli Asset Management for IT is most compared with BigFix, ServiceNow, Microsoft Configuration Manager and BMC Helix Discovery.
See our list of best IT Asset Management vendors and best License Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
