We performed a comparison between BMC Remedy and Ivanti Asset Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The solution is extremely user-friendly."
"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"It includes features for automation, such as smart reporting capabilities."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It has a good peer sharing module."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"The solution is easy to setup."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"There is room for improvement in terms of support."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"The UI is quite outdated."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"Continuous improvement is recommended."
"BMC Remedy's change management module needs enhancement."
"The synchronization between the ITAM and Neurons should be restored."
BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while Ivanti Asset Manager is ranked 20th in IT Asset Management with 1 review. BMC Remedy is rated 8.2, while Ivanti Asset Manager is rated 3.0. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Ivanti Asset Manager writes "With the solution's new upgrade, the synchronization between ITAM and Neurons was scrapped". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and Device42, whereas Ivanti Asset Manager is most compared with Ivanti Neurons for Discovery, Axonius, Device42 and ServiceNow.
See our list of best IT Asset Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
