BMC Remedy vs ManageEngine IT Asset Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Remedy and ManageEngine IT Asset Management based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC Remedy vs. ManageEngine IT Asset Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs.""The most valuable feature of BMC Remedy is to take administrative access of a user.""This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities.""The most valuable feature of the solution includes all of its components since they act as the authentication system of the product.""The product has excellent support for remote and hybrid environments.""BMC Remedy Asset Management is pretty easy for quite a lot of functions.""It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations.""The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."

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"The auto-discovery feature has helped us a lot.""In my opinion, it is the MDM; patch management and deployment are the valuable features.""The technical support is great."

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Cons
"BMC Remedy Asset Management could improve by adding intuitive dashboards.""However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent.""There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors.""The initial setup of BMC Remedy Asset Management was complex.""One area that requires improvement is the prevention of duplicates or data inconsistencies in the system.""The desktop technicians face some challenges with the solution.""The product's scalability is one area with certain shortcomings that need to be considered for improvement.""If a user isn't using an out-of-the-box configuration, it can get a bit complex."

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"The engineering area needs improvement.""The asset management tool is costly.""The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."

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Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • "The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
  • "BMC Remedy is worth its price."
  • "BMC should decrease the pricing further."
  • "I find the pricing to be reasonable."
  • More BMC Remedy Pricing and Cost Advice →

  • "Its price is reasonable, but I wish it was lower."
  • More ManageEngine IT Asset Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I have experience utilizing BMC Remedy for IT service management and incident resolution. Within the platform, I've leveraged its comprehensive suite of tools including case solutions, incident… more »
    Top Answer:It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations.
    Top Answer:In my opinion, it is the MDM; patch management and deployment are the valuable features.
    Top Answer:The pricing is good. We have plans to buy the licenses and work with the whole solution. The solution is highly recommended. I rate it ten out of ten.
    Ranking
    5th
    out of 48 in IT Asset Management
    Views
    2,554
    Comparisons
    1,373
    Reviews
    10
    Average Words per Review
    432
    Rating
    8.5
    10th
    out of 48 in IT Asset Management
    Views
    765
    Comparisons
    584
    Reviews
    2
    Average Words per Review
    260
    Rating
    10.0
    Comparisons
    Also Known As
    Remedy Asset Management
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.

    ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

    Sample Customers
    Scripps Networks
    TRA
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Computer Software Company27%
    Financial Services Firm18%
    Government18%
    VISITORS READING REVIEWS
    Educational Organization42%
    Computer Software Company9%
    Government8%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    University9%
    Financial Services Firm9%
    Computer Software Company8%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise10%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise46%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise21%
    Large Enterprise52%
    Buyer's Guide
    BMC Remedy vs. ManageEngine IT Asset Management
    March 2024
    Find out what your peers are saying about BMC Remedy vs. ManageEngine IT Asset Management and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BMC Remedy is ranked 5th in IT Asset Management with 18 reviews while ManageEngine IT Asset Management is ranked 10th in IT Asset Management with 3 reviews. BMC Remedy is rated 8.2, while ManageEngine IT Asset Management is rated 9.4. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of ManageEngine IT Asset Management writes "Stable and scalable solution ". BMC Remedy is most compared with ServiceNow, Snow License Manager, BMC Helix Discovery, Device42 and VMware Service Manager, whereas ManageEngine IT Asset Management is most compared with Lansweeper, Freshservice, ServiceNow, Axonius and Qualys VMDR. See our BMC Remedy vs. ManageEngine IT Asset Management report.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.