We performed a comparison between BMC Remedy and ManageEngine IT Asset Management based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"The product has excellent support for remote and hybrid environments."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The auto-discovery feature has helped us a lot."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"The technical support is great."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"The initial setup of BMC Remedy Asset Management was complex."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"The desktop technicians face some challenges with the solution."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"The engineering area needs improvement."
"The asset management tool is costly."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
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BMC Remedy is ranked 5th in IT Asset Management with 18 reviews while ManageEngine IT Asset Management is ranked 10th in IT Asset Management with 3 reviews. BMC Remedy is rated 8.2, while ManageEngine IT Asset Management is rated 9.4. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of ManageEngine IT Asset Management writes "Stable and scalable solution ". BMC Remedy is most compared with ServiceNow, Snow License Manager, BMC Helix Discovery, Device42 and VMware Service Manager, whereas ManageEngine IT Asset Management is most compared with Lansweeper, Freshservice, ServiceNow, Axonius and Qualys VMDR. See our BMC Remedy vs. ManageEngine IT Asset Management report.
See our list of best IT Asset Management vendors and best License Management vendors.
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