We performed a comparison between BMC Remedy and Micro Focus Asset Manager [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It has some good features for tracking. They also have a cloud and a mobile access feature."
"The product has excellent support for remote and hybrid environments."
"It has a good peer sharing module."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The incident management console is available out of the box."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"This product can be customized according to the needs of any company."
"It is stable and scalable."
"Continuous improvement is recommended."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"Could be more user friendly for admins to manage."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"The solution must be flexible."
"There is room for improvement in terms of support."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
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BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management. BMC Remedy is rated 8.2, while Micro Focus Asset Manager [EOL] is rated 7.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and Device42, whereas Micro Focus Asset Manager [EOL] is most compared with .
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