Compare BMC Remedy Asset Management vs. Quest KACE Asset Management Appliance

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It has a good peer sharing module.""It has some good features for tracking. They also have a cloud and a mobile access feature."

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"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good.""Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."

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Cons
"Could be more user friendly for admins to manage.""Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

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"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data.""The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."

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Questions from the Community
Top Answer: Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a… more »
Top Answer: We're engineering partners for development. We help customers build tools, and we support the BMC program with their development. We also use some customization in Salesforce. I'm not deeply engaged… more »
Top Answer: It has some good features for tracking. They also have a cloud and a mobile access feature.
Top Answer: We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for… more »
Top Answer: Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the… more »
Ranking
8th
out of 40 in IT Asset Management
Views
945
Comparisons
635
Reviews
2
Average Words per Review
419
Rating
7.5
9th
out of 40 in IT Asset Management
Views
126
Comparisons
82
Reviews
2
Average Words per Review
515
Rating
7.0
Popular Comparisons
Also Known As
Remedy Asset Management
KACE Asset Management Appliance, KACE Asset Management
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Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).

Offer
Learn more about BMC Remedy Asset Management
Learn more about Quest KACE Asset Management Appliance
Sample Customers
Scripps Networks
Coastal Community Credit Union, St. Dominic Hospital
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider15%
Financial Services Firm13%
Insurance Company6%
No Data Available
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: May 2021.
509,570 professionals have used our research since 2012.

BMC Remedy Asset Management is ranked 8th in IT Asset Management with 2 reviews while Quest KACE Asset Management Appliance is ranked 9th in IT Asset Management with 2 reviews. BMC Remedy Asset Management is rated 7.6, while Quest KACE Asset Management Appliance is rated 7.0. The top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". On the other hand, the top reviewer of Quest KACE Asset Management Appliance writes "Everything works as per the description and it has a low learning curve". BMC Remedy Asset Management is most compared with BMC Helix Discovery, ServiceNow, Symphony SUMMIT IT Management Suite, BMC Track-It! and Qualys Asset Inventory, whereas Quest KACE Asset Management Appliance is most compared with Qualys Asset Inventory, ServiceNow and Freshservice.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.