Compare BMC Remedy Asset Management vs. Spiceworks

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It has a good peer sharing module.""It has some good features for tracking. They also have a cloud and a mobile access feature."

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"The solution is very stable. It's reliable and efficient.""The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.""The most valuable features are the inventory and personalization.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

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Cons
"Could be more user friendly for admins to manage.""Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

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"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

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Questions from the Community
Top Answer: Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a… more »
Top Answer: We're engineering partners for development. We help customers build tools, and we support the BMC program with their development. We also use some customization in Salesforce. I'm not deeply engaged… more »
Top Answer: It has some good features for tracking. They also have a cloud and a mobile access feature.
Top Answer: The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.
Top Answer: There are a lot of disadvantages to Spiceworks because it's not an agent-based solution. So you don't get near the quality of discovery versus something that's got an agent on it. It's not really… more »
Top Answer: Spiceworks is for the IT guy that wants to monitor systems that he doesn't have a managed service partner behind him. And that's where Spiceworks has a really good place.
Ranking
8th
out of 40 in IT Asset Management
Views
945
Comparisons
635
Reviews
2
Average Words per Review
419
Rating
7.5
Unranked
In IT Asset Management
Popular Comparisons
Also Known As
Remedy Asset Management
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Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about BMC Remedy Asset Management
Learn more about Spiceworks
Sample Customers
Scripps Networks
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider15%
Financial Services Firm12%
Insurance Company6%
REVIEWERS
Manufacturing Company11%
Transportation Company7%
Hospitality Company7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company19%
Government7%
Educational Organization7%
Company Size
No Data Available
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: May 2021.
512,221 professionals have used our research since 2012.

BMC Remedy Asset Management is ranked 8th in IT Asset Management with 2 reviews while Spiceworks is ranked unranked in IT Asset Management with 5 reviews. BMC Remedy Asset Management is rated 7.6, while Spiceworks is rated 8.4. The top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". BMC Remedy Asset Management is most compared with BMC Helix Discovery, ServiceNow, Symphony SUMMIT IT Management Suite, Qualys Asset Inventory and BMC Track-It!, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, Nagios Core and ServiceNow.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.