Compare BMC Remedy Asset Management vs. VMware Service Manager

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It has a good peer sharing module."

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"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.""All of the features are very suitable for us. It is also a stable solution."

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Cons
"Could be more user friendly for admins to manage."

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"Not a ten because the price is high.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."

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Pricing and Cost Advice
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"The price depends on different enterprises. As compared to Citrix, VMware is reasonable."

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Questions from the Community
Top Answer: I think the way the Software Asset Management is designed makes it kind of complicated. It could be more user friendly for admins to manage. It would be helpful if someone who didn't have complete… more »
Top Answer: I currently work for a telco client, and in this particular situation, the solution is mainly used to manage the telco asset, like cell towers and nodes. I'm a contractor and ITSM consultant.
Top Answer: It is easy to upload different kinds of attachments and also download them when needed. Also, can assign different User Roles to new users as needed.
Top Answer: All of the features are very suitable for us. It is also a stable solution.
Top Answer: The price depends on different enterprises. As compared to Citrix, VMware is reasonable.
Top Answer: Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.
Ranking
7th
out of 39 in IT Asset Management
Views
890
Comparisons
606
Reviews
1
Average Words per Review
505
Rating
8.0
9th
out of 39 in IT Asset Management
Views
405
Comparisons
283
Reviews
2
Average Words per Review
294
Rating
7.5
Popular Comparisons
Also Known As
Remedy Asset Management
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Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.
VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
Offer
Learn more about BMC Remedy Asset Management
Learn more about VMware Service Manager
Sample Customers
Scripps Networks
Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider16%
Financial Services Firm11%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider19%
Financial Services Firm7%
Energy/Utilities Company5%
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: April 2021.
502,499 professionals have used our research since 2012.

BMC Remedy Asset Management is ranked 7th in IT Asset Management with 1 review while VMware Service Manager is ranked 9th in IT Asset Management with 2 reviews. BMC Remedy Asset Management is rated 8.0, while VMware Service Manager is rated 7.6. The top reviewer of BMC Remedy Asset Management writes "Key beneficial features are the peer sharing module and software asset management ". On the other hand, the top reviewer of VMware Service Manager writes "We don't have any issues if the node fails". BMC Remedy Asset Management is most compared with BMC Helix Discovery, ServiceNow, Symphony SUMMIT IT Management Suite, BMC Track-It! and Kaseya VSA, whereas VMware Service Manager is most compared with ServiceNow and Freshservice.

See our list of best IT Asset Management vendors and best License Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.