Compare BMC Track-It! vs. Symantec Asset Management Suite

BMC Track-It! is ranked 4th in IT Asset Management with 3 reviews while Symantec Asset Management Suite is ranked 16th in IT Asset Management. BMC Track-It! is rated 9.4, while Symantec Asset Management Suite is rated 0. The top reviewer of BMC Track-It! writes "Able to identify problems and resolve them faster because of the centralized database". On the other hand, BMC Track-It! is most compared with ServiceNow, BMC Remedy Asset Management and BMC Helix Discovery, whereas Symantec Asset Management Suite is most compared with ServiceNow.
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Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in IT Asset Management. Updated: November 2019.
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Top Comparisons
Compared 30% of the time.
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Also Known As
CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio ManagerBMC Numara Track-It!, Numara Track-It!, NumaraSymantec Altiris Asset Management Suite
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CA (A Broadcom Company)
BMC
Symantec
Overview

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Help Desk Automation

Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

Knowledge Base

Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

Improved Efficiency

Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

Are you paying for unused software licenses? Are you prepared for your next vendor software audit? Take control with SymantecTM Asset Management Suite 8.0. In combination with Symantec Client Management Suite, you’ll get an accurate picture of your organization’s assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. Without an in-depth understanding of your organization’s software licenses, vendor contracts, and assets, it’s difficult to make smart business decisions. Asset Management Suite helps you take control with a complete and accurate picture of the relationships between all of them.

Asset Management Suite discovers, inventories, and tracks all the hardware and software assets in your IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other configuration items, users, locations, departments, cost centers, and associated contracts. This information gives you credible information on the location and license status of every important OS, virtualization platform, or application instance. With this detailed, up-to-date information, your team can quickly identify problems, apply solutions, and document compliance.

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Learn more about CA IT Asset Manager
Learn more about BMC Track-It!
Learn more about Symantec Asset Management Suite
Sample Customers
First Horizon National Corporation, Logicalis, Racing and Wagering Western AustraliaFlorida Hospital, Mitchell InternationalAmway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in IT Asset Management. Updated: November 2019.
383,981 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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