BMC TrueSight Network Automation vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Network Automation and IBM Tivoli NetCool based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Network Automation vs. IBM Tivoli NetCool Report (Updated: May 2020).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Intune enables us to manage our devices from anywhere.""Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives.""The most valuable feature of Intune is the central dashboard for compliance and policy management.""There has been a noticeable increase in productivity for both my organization and clients.""Technical support, in general, has been quite helpful.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails.""The initial setup is not complex."

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"It has the best automation features.""The compliance management, patching, and OS upgrades are useful features.""The network security of BMC TrueSight Network Automation has been the best feature.""This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time.""The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management.""The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area.""It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management.""Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."

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"NetCool has a huge database that can collect and process about one million alarms a day.""Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue.""It's very easy to use.""Anything is possible with Tivoli. It's quite a robust system.""The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product.""The solution has very good integration capabilities.""It's very easy to use.""Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."

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Cons
"The technical support could be improved.""We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better.""There can be more logs. I do not have any other requirements.""Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges.""The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced.""The reporting and cost have room for improvement.""I think there should be a better tracking of the cell phones used on the Intune.""The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."

More Microsoft Intune Cons →

"The product should be expanded to include more hardware, beyond Cisco and Juniper devices.""I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.""BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better.""I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool.""I believe there could be new features in terms of the latest technology.""It is tedious to scale the solution.""They need to have a single sign-on.""There could be automated processes to retrieve the CVS and create a compliance tool."

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"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that.""The installation could be simplified, and technical support could be faster.""Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience.""The solution does not have any AI capabilities.""Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature.""The solution is too expensive.""UI is outdated, very old legacy.""The solution is not user-friendly."

More IBM Tivoli NetCool Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
  • "The solution is worth the price."
  • "The solution is more costly than the other competitors."
  • More BMC TrueSight Network Automation Pricing and Cost Advice →

  • "Customers are required to pay a licensing fee."
  • "Licensing fees are paid on a yearly basis."
  • "It costs around 100k for every ten servers, which is lower than similar products from other vendors."
  • "The price of the product is too expensive."
  • More IBM Tivoli NetCool Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The compliance management, patching, and OS upgrades are useful features.
    Top Answer:The solution is more costly than the other competitors, like HP automation products. It charges more for the features… more »
    Top Answer:There could be automated processes to retrieve the CVS and create a compliance tool.
    Top Answer:I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all… more »
    Top Answer:The tool had many built-in automation capabilities.
    Top Answer:There are problems with the latest security requirements because many things have changed in recent years, and now the… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
    Tivoli NetCool
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

    IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.
    Sample Customers
    Mitchells and Buzzers, Callaway
    SAP
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm19%
    Comms Service Provider11%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm17%
    Manufacturing Company7%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business9%
    Midsize Enterprise36%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    Buyer's Guide
    BMC TrueSight Network Automation vs. IBM Tivoli NetCool
    May 2020
    Find out what your peers are saying about BMC TrueSight Network Automation vs. IBM Tivoli NetCool and other solutions. Updated: May 2020.
    765,386 professionals have used our research since 2012.

    BMC TrueSight Network Automation is ranked 19th in Configuration Management with 10 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. BMC TrueSight Network Automation is rated 7.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager and VMware NSX, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our BMC TrueSight Network Automation vs. IBM Tivoli NetCool report.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.