We performed a comparison between BMC TrueSight Network Automation and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"Remote Wipe and Autopilot is one of the best features."
"It's really easy to access."
"The solution has reduced the risk of security breaches by 30%."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"It has the best automation features."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"The log audit and historical configurations are the most valuable feature."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet Enterprise is a stable solution."
"The versatility is great."
"Puppet Enterprise has good functionalities."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"There can be more logs. I do not have any other requirements."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"The UI is not user-friendly and has room for improvement."
"There is no catalog for mobile access management (MAM) security."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"The solution requires Mac support."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"It is tedious to scale the solution."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I believe there could be new features in terms of the latest technology."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"Puppet Enterprise is more complex and difficult to configure."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"We would like Puppet to add more integration for applications."
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BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Network Automation is rated 7.8, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, VMware NSX and OpenText Network Automation, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Chef.
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