BMC TrueSight Network Automation vs Puppet Enterprise comparison

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6,490 views|4,668 comparisons
91% willing to recommend
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248 views|150 comparisons
81% willing to recommend
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100% willing to recommend
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Executive Summary

We performed a comparison between BMC TrueSight Network Automation and Puppet Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management.
To learn more, read our detailed Configuration Management Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices.""We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""Remote Wipe and Autopilot is one of the best features.""It's really easy to access.""The solution has reduced the risk of security breaches by 30%.""We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good.""A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."

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"It has the best automation features.""Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available.""This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time.""The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area.""The log audit and historical configurations are the most valuable feature.""The network security of BMC TrueSight Network Automation has been the best feature.""The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management.""It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."

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"Anything that we manage through Puppet always runs perfectly.""Puppet Enterprise has reduced the time of production changes or environment changes.""Puppet Enterprise is a stable solution.""The versatility is great.""Puppet Enterprise has good functionalities.""Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications.""The most valuable features are the agent, high load balancing, and overall robustness and features.""The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."

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Cons
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough.""There can be more logs. I do not have any other requirements.""Microsoft Intune's support for Mac devices is lacking and could be improved.""The UI is not user-friendly and has room for improvement.""There is no catalog for mobile access management (MAM) security.""The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments.""The solution requires Mac support.""When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

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"It is tedious to scale the solution.""BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better.""I believe there could be new features in terms of the latest technology.""There could be automated processes to retrieve the CVS and create a compliance tool.""We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people.""I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.""I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool.""For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."

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"Puppet Enterprise is more complex and difficult to configure.""There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on.""At the beginning the initial setup was kind of complex.""Puppet Enterprise should improve the general extensibility for places where they can't install it.""The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems.""It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast.""We would like Puppet to add more integration for applications."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
  • "The solution is worth the price."
  • "The solution is more costly than the other competitors."
  • More BMC TrueSight Network Automation Pricing and Cost Advice →

  • "The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
  • "Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
  • "Puppet Enterprise’s pricing is competitive."
  • "Puppet Enterprise can be an expensive solution for smaller businesses."
  • More Puppet Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The compliance management, patching, and OS upgrades are useful features.
    Top Answer:The solution is more costly than the other competitors, like HP automation products. It charges more for the features… more »
    Top Answer:There could be automated processes to retrieve the CVS and create a compliance tool.
    Top Answer:Puppet Enterprise is a stable solution.
    Top Answer:Puppet Enterprise can be an expensive solution for smaller businesses.
    Top Answer:Puppet Enterprise should improve the general extensibility for places where they can't install it.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
    Puppet
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

    Puppet Data Center Automation helps sysadmins automate configuration and management of machines and the software running on them. With our software, businesses can make rapid, repeatable changes and automatically enforce the consistency of systems and devices, across physical and virtual machines, on prem or in the cloud.

    Sample Customers
    Mitchells and Buzzers, Callaway
    SAP
    Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm19%
    Comms Service Provider12%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm11%
    Computer Software Company10%
    Government6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business9%
    Midsize Enterprise36%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business69%
    Midsize Enterprise8%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise47%
    Large Enterprise43%
    Buyer's Guide
    Configuration Management
    March 2024
    Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Network Automation is rated 7.8, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, VMware NSX and OpenText Network Automation, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Chef.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.