We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The solution has a very good business event manager tool."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"JVM memory monitoring and connection pool monitoring are valuable features."
"Deep Dive and Transaction Analysis Triage capability."
"The initial setup is straightforward."
"The features that I find most valuable are related to network monitoring."
"The configuration and the manager tool are good features."
"The feature that I have found the most valuable is its user interface."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The solution is overly complex."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"Technical support needs to be more responsive and address support tickets more quickly."
"Lacks some integration between all the tools."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"They can make it easier to configure."
"It doesn't have a proper database, and the configuration is very difficult."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"The stability could be more reliable."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"The licensing costs are expensive."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"All discounts are case by case to accommodate the client's budgets."
TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.
CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.
CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.
BMC TrueSight Operations Management is ranked 11th in Application Performance Management (APM) with 4 reviews while Broadcom DX Application Performance Management is ranked 10th in Application Performance Management (APM) with 9 reviews. BMC TrueSight Operations Management is rated 8.6, while Broadcom DX Application Performance Management is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Has high pricing, needs better stability and requires more reliable ML/AI". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk and SolarWinds Server and Application Monitor, whereas Broadcom DX Application Performance Management is most compared with AppDynamics, Dynatrace, New Relic APM, Splunk and Micro Focus Voltage SiteScope. See our BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.