Compare BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management
 | Doug Greene Sr. Director Operations at a comms service provider |
Find out what your peers are saying about BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management and other solutions. Updated: March 2021.
475,208 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"Deep Dive and Transaction Analysis Triage capability."
"The features that I find most valuable are related to network monitoring."
"The feature that I have found the most valuable is its user interface."
"JVM memory monitoring and connection pool monitoring are valuable features."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
Cons
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"Technical support needs to be more responsive and address support tickets more quickly."
"They can make it easier to configure."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"We did a five-year, multimillion dollar deal."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
More BMC TrueSight Operations Management Pricing and Cost Advice »
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"The licensing costs are expensive."
"All discounts are case by case to accommodate the client's budgets."
More Broadcom DX Application Performance Management Pricing and Cost Advice »
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Top Answer: The solution has a very good business event manager tool.
Top Answer: We haven't yet established what the final cost would be for licensing this solution, we're still working on that.
Top Answer: I think the solution is overly complex and requires a lot of resources.
Top Answer: JVM memory monitoring and connection pool monitoring are valuable features.
Top Answer: The licensing costs are expensive.
Top Answer: With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time. If it's really long then it only provides part of it… more »
Deployment
On-premise deployment
Can be deployed on AWS
Can be deployed on Azure
Can be deployed in a private cloud
Monitor on-premise applications in virtualized environments
Monitor applications running on AWS and Azure
Monitor applications running on Pivotal Cloud Foundry, Redhat OpenShift and Heroku
Support for Pivotal Cloud Foundry, Redhat OpenShift. Heroku is a future roadmap item.Configuration and Infrastructure
Configuration and management through a single, web-based user interface
Automatically create a visualization of the entire application topology with all components.
Automatically discover business transactions
Automatically discover standard back end systems (database, web services, SAP etc.)
Discover and display non-standard backend systems through point-and-click configuration
Automatically baseline every component within the business transaction
Can be deployed in multi-tenant environment
Application Visibility and Control
Provide correlated views of distributed business transactions between tiers/services
Automatically baseline every component within the Business Transaction
Provide code level diagnostics (class & method-level visibility) of business transactions
Monitor JVM health information (heap, GC, generational spaces, etc.)
Monitor CPU utilization, OS memory usage, disk I/O, network I/O, other hardware metrics
Report application errors & exceptions
Automatically monitor entire call stack when application problems occur
Does not disable monitoring functionality as a compromise to limit product overhead
Historical performance monitoring and trending
Full view of infrastructure details without leaving context of business transactions
Single UI for server and application monitoring
Alert on deviation from baseline
Mean Time To Repair
Identify slow and stalled business transactions without manual intervention
Count, measure and score every transaction
Identify error business transactions without manual intervention
Identify slow SQL queries without manual intervention
Identify slow backend systems or external services without manual intervention
Automatically discover code deadlocks
Provide quick cross launching into problem areas within the UI through hyperlinked alerts
Automatically send email containing hyperlink to identified problem
Automatic analysis of end-to-end APM data to provide root cause analysis
Business Transactions
Automatically discover business transactions
Automatically learn and baseline performance of discovered business transactions
Automatically count, measure and score every transaction
Discover synchronous, asynchronous and multi-threaded business transactions
Business Metrics
Provide visibility into the impact of outages on business metrics
Capture business metrics (e.g. revenue, orders) from applications and background jobs
Enables creation of custom dashboards for business metrics and application behavior
Out of the box reports on business transaction summary and trends
Automatically correlate business transactions with environment monitoring (OS, JMX, etc.)
Usability
Browser-based web client
Automatic & dynamic baselining of all metrics to reduce false alarms
Include an online virtual collaboration space as a virtual "war room"
Visualize multiple applications and the connectivity / dependencies between them
Enable sharing of analysis/ visualizations without having to export data from the UI
Group transactions using a Session ID and display transactions in order of execution
Drill down from business transaction to correlated log file entries in single platform
Available through CA's Log Analytics solution which can be integrated with APMHistorical Trending
Trending with metric persistence to do historical analysis and compare to baselines
The ability to view and drill into Flow Map for extended periods up to 1 year
The ability to compare Flow Maps from different time frames for up to 2 years
Support for Agile
Dynamic instrumentation of the application
No need to reconfigure agent instrumentation when new app releases are deployed
Automatically pick up application configuration changes as a result of agile releases
Regression analysis to compare and highlight app performance improvements
Areas of poor metric stability (differential analysis) and architectural potential (high call ratio) for improvement are analyzed, but through more advanced logic than regressionProvide capability to compare business transactions flows for different releases
Pre-Production Performance Tuning
Identify the longest running methods in business transactions
Determine relationship between increased load and application response time
Identify worst backend calls (Database, Web Services, other backend) automatically
Provide business transaction performance change from one code release to the next
Scalability and Infrastructure
Support at least 5000 agents on a single platform without requiring data federation
Ability to support high availability APM infrastructure servers
Has steady network traffic between agent and APM server regardless of transaction levels
Encrypt data transmissions end-to-end across the environment
Agentless monitoring
Analytics
Single UI incorporating Analytics and APM modules
Analytics UI is web browser based with no locally installed client software
Analytics layer providing intelligence across data collected by APM modules
Scalable repository capable of collecting and storing large volume of metrics/events
In context drill down between analytics data and APM data
Graphical query builder for ease of use and broad adoption
Ability to adjust timeframe via click and drag on dashboard charts
Automated ranking (top N) of relevancy of every indexed field to current selection
Configurable to collect not all, but specific desired transaction data/fields
Alert off of metrics created in analytics based on search criteria
Analytics data collection does not require full call method stack data
No code changes required to pull custom (non-native) metrics into data repository
Data collected, stored and analysed in near real time (i.e. not hours, days, or weeks later)
API to input custom metrics
Search API
Ability to chart result set in custom dashboards
Granular role based access control (RBAC)
Log Analytics
Ability to collect and store log files from monitored nodes
Available via CA's log analytics solution which can be integrated with APMLog file data through TCP
Available via CA's log analytics solution which can be integrated with APMAuto-inject business transaction identifier for each log statement
Can be configured via custom tracer, requires integration with logging frameworkAbility to extract any field from log file for processing
Available via CA's log analytics solution which can be integrated with APMRoot Cause Analysis
Historical performance monitoring and trending - retain 100% of historical data
Report top database activities (e.g. Top SQL, Top Users, Top Programs)
Report database activity profile over-time (identify patterns)
Collect and store all database wait events and correlate with SQL/Stored Procedures
Collect and store SQL/Stored Procedure KPIs (CPU, Count, Reads/Writes)
Collect and store database instance level statistics (table size, row count, indexes)
Collect and store database server/host KPIs (CPU, Memory, �)
Ability to breakdown latency of stored procedure components
Collect SQL Explain & Execution plans
Collect and store performance data on database objects (Schemas, tables, indexes)
Ability to collect and correlate deep-dive storage information
Database Monitoring
Provide a real-time view of performance showing current database activity
Provide a holistic view of all database performance through a multi-instance dashboard
Ability to send pro-active alerts based on health and performance of databases
Static and dynamic alerting on collected database metrics
Server Monitoring
Monitor Machine availability
Monitor CPU usage
Monitor Disk performance
Monitor Volume usage
Monitor Machine load
Monitor Memory
Monitor SWAP
Monitor Processes
Monitor Network Adapter(s)
Dynamic Baselining
Synthetic page checker
Application Monitoring
Identify JVM memory leaks caused by leaky collections
Enable tracking of object instantiations/destructions to troubleshoot JVM heap thrash
PHP monitoring
.NET monitoring
Node.js monitoring
Python monitoring
Docker Monitoring
Integrated monitoring of Dockerized containers with application monitoring
Automatic discovery of containers
Support Docker attributes and perspectives
Visualize distribution of containers over cluster hosts
Network Monitoring
Autodiscovery of network topology and interdependencies
Available via CA network flow analysis, which can be integrated with APMReport on throughput, packet loss, and RT rates
Available via CA network monitoring tools, which can be integrated with APMMonitors network without need of TAP or SPAN port
Available via CA network monitoring tools (without then need for TAP/SPAN), which can be integrated with APMSingle UI to drill from network to application and business transaction
Network monitoring data integrated into APM can be displayed natively within APM dashboards alongside business transaction dataVirtualization Monitoring
Citrix XenApp and XenDesktop monitoring
Server virtualization monitoring
VDI monitoring
Web RUM
Support for modern desktop browsers
Support for mobile browsers
Monitor all page requests
Monitor all iFrame requests
Full support for monitoring single page applications properly
Automatically detect JavaScript errors
Display response time status on Geo Map
Collect and display Navigation Timing API data for all poor performing requests
Collect and display Resource Timing API data for all poor performing requests
Correlate web transactions with server side transactions for drill down
Provide detailed browser traces for poor performing end user requests
Provide usage based analytics showing browser types and versions
Provide usage based analytics showing device and OS types
Provide customizable analytics area for troubleshooting and analysis purposes
Provide cache metrics for each page request
Show server side response time for all pages
Provide drill down from poor performing request to server side deep diagnostic session
Session tracking
Ability to generate a synthetic page request directly from the poor performing request
SDK for support of any Single Page Application (SPA) framework
EUM cross application correlation
Analytics built into EUM portion of UI
Custom user data available at the session and page request level
Page grouping at root level instead of individual pages for each set of parameters
Mobile RUM
Support for native mobile applications
Support for mobile browsers
See mobile app performance, http errors, and network error information
See the performance of API calls from your mobile application to the server side
Track crashes and exception
Provide crash analytics
User tracing/breadcrumbs
Trace transactions from mobile device all the way to the server side
Correlate mobile transactions with server side transactions for drill down
Provide usage and performance analytics based upon device type
Provide usage and performance analytics based upon OS type
Provide usage and performance analytics based upon OS version
Provide unified user interface for mobile and server diagnostics
Integrated and correlated data between mobile, server, and infrastructure monitoring
Display response time status on Geo Map
Provide device and carrier diagnostic metrics
Track user sessions to understand user flows and behavior
Capture user interactions within each session
Alert based upon deviation from normal behavior for mobile metrics
Provide percentile metrics related to mobile performance
Views
11,555
Comparisons
6,107
Reviews
10
Average Words per Review
2,713
Rating
8.6
Views
6,927
Comparisons
4,172
Reviews
6
Average Words per Review
490
Rating
8.2
Compared 11% of the time.
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Compared 8% of the time.
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Compared 28% of the time.
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Compared 3% of the time.
ProactiveNet, TrueSight Operations Management
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.
CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.
CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.
Learn more about BMC TrueSight Operations Management
Learn more about Broadcom DX Application Performance Management
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Healthcare Company25%
Manufacturing Company25%
Financial Services Firm13%
Comms Service Provider13%
Computer Software Company49%
Comms Service Provider14%
Financial Services Firm6%
Government6%
Financial Services Firm40%
Insurance Company14%
Energy/Utilities Company11%
Comms Service Provider8%
Computer Software Company32%
Comms Service Provider17%
Financial Services Firm12%
Government10%
Small Business48%
Midsize Enterprise7%
Large Enterprise45%
Small Business13%
Midsize Enterprise2%
Large Enterprise86%
Small Business16%
Midsize Enterprise14%
Large Enterprise71%
Find out what your peers are saying about BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management and other solutions. Updated: March 2021.
475,208 professionals have used our research since 2012.
BMC TrueSight Operations Management is ranked 3rd in Application Performance Management (APM) with 11 reviews while Broadcom DX Application Performance Management is ranked 11th in Application Performance Management (APM) with 6 reviews. BMC TrueSight Operations Management is rated 8.6, while Broadcom DX Application Performance Management is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, the top reviewer of Broadcom DX Application Performance Management writes "Has helped us in being proactive with in-depth analysis of app perf from an ESM perspective". BMC TrueSight Operations Management is most compared with Splunk, Dynatrace, SolarWinds Server and Application Monitor and IBM Tivoli Composite Application Manager, whereas Broadcom DX Application Performance Management is most compared with AppDynamics, Dynatrace, New Relic APM, Splunk and Azure Monitor. See our BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.