Most Helpful Review
The ability to fulfill the role as a manager of managers is fantastic. We integrated a number of other monitoring...
Find out what your peers are saying about BMC TrueSight Operations Management vs. CA OPS/MVS Event Management and Automation and other solutions. Updated: January 2019.
317,134 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools
The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.
It is very helpful to be able to apply rule-based routing to alerts.
TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.
It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.
It allows our operations team to have one single application to reference when investigating issues in our environment.
Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.
Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS.
OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system.
Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly.
Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors.
It alerts the operators when it is time to repair the communications and the IPLs.
I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me.
The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied.
The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website.
Deployment requires lots of resources (servers). It has too many consoles.
The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.
BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.
BMC's online documentation is often incorrect or incomplete.
I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.
More modules for less popular applications and better documentation.
I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.
The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.
The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.
One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.
Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day.
It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.
The GUI interface could be improved, but that is coming. They are working on that.
The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into.
Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions.
It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it.
Pricing and Cost Advice
Pricing is very high.
The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.
Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.
Information Not Available
out of 20 in Event Monitoring
out of 20 in Event Monitoring
Compared 13% of the time.
Compared 13% of the time.
Compared 12% of the time.
Compared 32% of the time.
Compared 27% of the time.
Compared 23% of the time.
Also Known As
|ProactiveNet, TrueSight Operations Management||Unicenter CA-OPS/MVS Event Management and Automation|
The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.
By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.
|z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.|
Learn more about BMC TrueSight Operations Management
Learn more about CA OPS/MVS Event Management and Automation
|Bank of East Asia and China E-Port.||Tieto|