Compare BMC TrueSight Operations Management vs. CA OPS/MVS Event Management and Automation

BMC TrueSight Operations Management is ranked 4th in Event Monitoring with 12 reviews while CA OPS/MVS Event Management and Automation which is ranked 5th in Event Monitoring with 14 reviews. BMC TrueSight Operations Management is rated 8.4, while CA OPS/MVS Event Management and Automation is rated 9.2. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, the top reviewer of CA OPS/MVS Event Management and Automation writes "It automates responses, preventing issues from becoming more severe". BMC TrueSight Operations Management is most compared with Splunk, Dynatrace and AppDynamics, whereas CA OPS/MVS Event Management and Automation is most compared with BMC MainView, CA SYSVIEW and IBM Tivoli Business Service Manager. See our BMC TrueSight Operations Management vs. CA OPS/MVS Event Management and Automation report.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. CA OPS/MVS Event Management and Automation and other solutions. Updated: July 2019.
359,556 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP.Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database.Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it.It is breadth. It covers so many different technologies which can roll up into a single console.The noise reduction for ticketing works much better than we have seen in a lot of other companies.The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution].The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud.Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.

Read more »

Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS.OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system.Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly.Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors.It alerts the operators when it is time to repair the communications and the IPLs.I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me.​The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied.​​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website.

Read more »

Cons
The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support.One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy.I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly.I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it.We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved.Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need.Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.

Read more »

The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day.​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​The GUI interface could be improved, but that is coming. They are working on that.The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into.Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions.It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it.

Read more »

Pricing and Cost Advice
The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...Pricing is very high.

Read more »

Information Not Available
report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
359,556 professionals have used our research since 2012.
Ranking
4th
out of 20 in Event Monitoring
Views
14,431
Comparisons
4,667
Reviews
12
Average Words per Review
1,372
Avg. Rating
8.3
5th
out of 20 in Event Monitoring
Views
2,803
Comparisons
377
Reviews
14
Average Words per Review
362
Avg. Rating
9.1
Top Comparisons
Also Known As
ProactiveNet, TrueSight Operations ManagementUnicenter CA-OPS/MVS Event Management and Automation
Learn
BMC
CA Technologies
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Offer
Learn more about BMC TrueSight Operations Management
Learn more about CA OPS/MVS Event Management and Automation
Sample Customers
Bank of East Asia and China E-Port. Tieto
Find out what your peers are saying about BMC TrueSight Operations Management vs. CA OPS/MVS Event Management and Automation and other solutions. Updated: July 2019.
359,556 professionals have used our research since 2012.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email