We performed a comparison between BMC TrueSight Operations Management and CA Unified Communications Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."BMC TrueSight Operations Management is easily scalable."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The Event Management is outstanding; still is the most interesting part of the product."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"It is a very stable product."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"It would be better if the initial setup and deployment were more straightforward."
"BMC's online documentation is often incorrect or incomplete."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The pricing could be better."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
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Earn 20 points
BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while CA Unified Communications Monitor is ranked 77th in IT Infrastructure Monitoring. BMC TrueSight Operations Management is rated 8.2, while CA Unified Communications Monitor is rated 6.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas CA Unified Communications Monitor is most compared with .
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