We performed a comparison between BMC Compuware Strobe and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The initial setup was fairly easy."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a stable solution."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"BMC TrueSight Operations Management is easily scalable."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"There are certain aspects of the configuration that could be simplified a bit."
"The solution could improve its price."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"BMC TrueSight Operations Management could improve the reporting."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The pricing could be better."
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BMC Compuware Strobe is ranked 59th in Application Performance Monitoring (APM) and Observability while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. BMC Compuware Strobe is rated 8.0, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of BMC Compuware Strobe writes "Stable with a good database and a good interface". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". BMC Compuware Strobe is most compared with IBM Application Performance Analyzer for zOS, IBM Application Performance Management and Mainframe Application Tuner, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic.
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