We performed a comparison between BMC TrueSight Operations Management and Dotcom-Monitor MetricsView Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I like the event management part."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The Event Management is outstanding; still is the most interesting part of the product."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It shows us not only when utilization is high, but also when it is low."
"MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers."
"It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution is a little obsolete."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The product must provide more AI capabilities."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"Deployment requires lots of resources (servers). It has too many consoles."
"An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely."
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Earn 20 points
BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Dotcom-Monitor MetricsView Monitoring is ranked 82nd in IT Infrastructure Monitoring. BMC TrueSight Operations Management is rated 8.2, while Dotcom-Monitor MetricsView Monitoring is rated 9.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Dotcom-Monitor MetricsView Monitoring writes "It shows us not only when utilization is high, but also when it's low". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix, whereas Dotcom-Monitor MetricsView Monitoring is most compared with .
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