Compare BMC TrueSight Operations Management vs. Dotcom-Monitor ServerView Monitoring

BMC TrueSight Operations Management is ranked 7th in IT Infrastructure Monitoring with 10 reviews while Dotcom-Monitor ServerView Monitoring is ranked 73rd in IT Infrastructure Monitoring. BMC TrueSight Operations Management is rated 8.6, while Dotcom-Monitor ServerView Monitoring is rated 0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, BMC TrueSight Operations Management is most compared with Splunk, IBM Tivoli Composite Application Manager and Dynatrace, whereas Dotcom-Monitor ServerView Monitoring is most compared with ITRS Geneos.
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Find out what your peers are saying about Zabbix, Paessler AG, Centreon and others in IT Infrastructure Monitoring. Updated: February 2020.
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Pricing and Cost Advice
We did a five-year, multimillion dollar deal.We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...Pricing is very high.

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Ranking
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8,260
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4,820
Reviews
11
Average Words per Review
2,613
Avg. Rating
8.5
Views
76
Comparisons
62
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0
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Top Comparisons
Also Known As
ProactiveNet, TrueSight Operations ManagementServerView Monitoring
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Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Monitor Uptime and SLAs. If it's online, ServerView can monitor it. Websites, Web servers, Email servers (POP3, SMTP, IMAP, ActiveSync), DNS Blacklist, VoIP Phone servers (SIP), Streaming Media, FTP Servers, Port Availability
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Learn more about BMC TrueSight Operations Management
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Sample Customers
Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC BankCitrix, Aflac, COMCAST, Dish Network, Dell, Volvo, Xerox, American InterContinental University, UMASS, ITT Technical Institute, Roanoke College, Trinity International University
Top Industries
REVIEWERS
Manufacturing Company29%
Healthcare Company29%
Government14%
Financial Services Firm14%
VISITORS READING REVIEWS
Software R&D Company54%
Financial Services Firm12%
Comms Service Provider10%
Government4%
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, Centreon and others in IT Infrastructure Monitoring. Updated: February 2020.
398,567 professionals have used our research since 2012.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.