We performed a comparison between BMC TrueSight Operations Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The initial setup of BMC TrueSight Operations Management was easy."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The solution has a very good business event manager tool."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The most valuable feature is its ability to integrate with everything."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"I've found the solution to be very scalable."
"The most valuable feature is that everything can be consolidated into one dashboard."
"You can create an application topology that shows relationships between different components."
"The event correlation is the most valuable aspect of the solution."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution could improve its price."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"pology-based event correlation does not work well with NNM events."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The price is quite expensive, and because of this, we may try another solution."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and BigFix. See our BMC TrueSight Operations Management vs. OpenText Operations Bridge report.
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