We performed a comparison between BMC TrueSight Operations Management and IDERA SQL Safe Backup based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"I like the event management part."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The compression, because it drastically reduces the disk space."
"It has reduced our backup time and simplified our backup processes across all the servers."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The product must provide more AI capabilities."
"The pricing could be better."
"It would be better if the initial setup and deployment were more straightforward."
"The way the filtering goes, if you filter on your view, there is no indication that you have made a selection."
"I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client."
"Make sure you check your backups on a regular basis. Backups do get missed with this tool, for whatever reason."
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Earn 20 points
BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while IDERA SQL Safe Backup is ranked 16th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while IDERA SQL Safe Backup is rated 5.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IDERA SQL Safe Backup writes "You can't see any metrics about how long it took you to backup the entire server. We've had a huge reduction in the nightly backup footprint size". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas IDERA SQL Safe Backup is most compared with Rubrik and IBM Tivoli NetCool Impact.
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