Compare BMC TrueSight Operations Management vs. InfoVista 5View NetFlow
BMC TrueSight Operations Management is ranked 5th in Application Performance Management (APM) with 13 reviews while InfoVista 5View NetFlow which is ranked 46th in Application Performance Management (APM) with 1 review. BMC TrueSight Operations Management is rated 8.2, while InfoVista 5View NetFlow is rated 0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, the top reviewer of InfoVista 5View NetFlow writes "Great for service discovery and load balancing and enables us to monitor the traffic flow". BMC TrueSight Operations Management is most compared with Splunk, Dynatrace and AppDynamics, whereas InfoVista 5View NetFlow is most compared with AppDynamics, Splunk and Datadog.
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Most Helpful Review | |||
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Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day. We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP. Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database. Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it. It is breadth. It covers so many different technologies which can roll up into a single console. The noise reduction for ticketing works much better than we have seen in a lot of other companies. The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]. The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud. | InfoVista 5View NetFlow allows us to control the application layer and manage API connections, i.e. Facebook logins or whatever other third-party API services we require. |
Cons | |
We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy. The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support. One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy. I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly. I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it. We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved. Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need. Deployment requires lots of resources (servers). It has too many consoles. | A little bit better documentation on the details is needed because this subject is not easy sometimes to understand, which limits the capability of the software. |
Pricing and Cost Advice | |
We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item. The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that. It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product. There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half. Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30... We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support... Pricing is very high. | Information Not Available |
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Ranking  | |
Views 14,431 Comparisons 4,667 Reviews 12 Average Words per Review 1,372 Avg. Rating 8.3 | Views 1,008 Comparisons 488 Reviews 0 Average Words per Review 834 Avg. Rating N/A |
Top Comparisons | |
 Compared 15% of the time.  Compared 12% of the time.  Compared 11% of the time. | Compared 29% of the time. Compared 28% of the time.  Compared 17% of the time. |
Also Known As | |
| ProactiveNet, TrueSight Operations Management | 5View NetFlow |
Learn | |
| BMC | InfoVista |
Overview | |
The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments. By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business. | InfoVista 5View NetFlow, a powerful real-time application flow monitoring and analysis tool. With its comprehensive flow monitoring capabilities, 5View NetFlow shows users exactly what they need to know to manage and identify legitimate and problematic traffic.This includes the top talkers, who is communicating with whom, what applications and protocols are being used and how long connections typically last. Using indicators such as link activity, geographic object pair matrices, As to As traffic, IN/OUT flow measurement, undefined IP address detection, throughput and IP communications totals, 5View NetFlow enables you to efficiently analyze and monitor IP traffic volumes and application performance across the infrastructure. |
Offer | |
Learn more about BMC TrueSight Operations Management | Learn more about InfoVista 5View NetFlow |
Sample Customers | |
| Bank of East Asia and China E-Port. | Warren Consolidated Schools |
Top Industries | |
Manufacturing Company29% Healthcare Company29% Comms Service Provider14% Government14% Financial Services Firm27% Software R&D Company17% 9% Comms Service Provider9% | No Data Available |
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: August 2019.
361,135 professionals have used our research since 2012.
See also BMC TrueSight Operations Management Reviews, InfoVista 5View NetFlow Reviews, and our list of Best Application Performance Management (APM) Companies.
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