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Most Helpful Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Instana Dynamic APM and other solutions. Updated: July 2021.
523,535 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day.""We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant.""The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool."

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"With Instana, the interface and the UI are very simple to use.""The overall capabilities are the most valuable."

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Cons
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy.""In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally.""Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution is overly complex."

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"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process.""The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."

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Pricing and Cost Advice
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.""We did a five-year, multimillion dollar deal.""Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

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Questions from the Community
Top Answer: The solution has a very good business event manager tool.
Top Answer: We haven't yet established what the final cost would be for licensing this solution, we're still working on that.
Top Answer: I think the solution is overly complex and requires a lot of resources.
Top Answer: With Instana, the interface and the UI are very simple to use.
Top Answer: I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process. We need troubleshooting at the code… more »
Top Answer: We are a service provider with expertise in Dynatrace and Instana APM. We offer services for these two applications.
Ranking
Views
11,631
Comparisons
6,087
Reviews
4
Average Words per Review
2,926
Rating
8.0
Views
3,543
Comparisons
2,669
Reviews
2
Average Words per Review
311
Rating
6.5
Popular Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
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Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

Offer
Learn more about BMC TrueSight Operations Management
Learn more about Instana Dynamic APM
Sample Customers
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
Top Industries
REVIEWERS
Healthcare Company22%
Manufacturing Company22%
Comms Service Provider22%
Government11%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider15%
Financial Services Firm8%
Government6%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider23%
Government7%
Insurance Company6%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise7%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business9%
Large Enterprise91%
No Data Available
Find out what your peers are saying about BMC TrueSight Operations Management vs. Instana Dynamic APM and other solutions. Updated: July 2021.
523,535 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 11th in Application Performance Management (APM) with 5 reviews while Instana Dynamic APM is ranked 38th in Application Performance Management (APM) with 2 reviews. BMC TrueSight Operations Management is rated 8.0, while Instana Dynamic APM is rated 6.6. The top reviewer of BMC TrueSight Operations Management writes "Knowledge Modules are what make the implementation across our varied infrastructure, but RBAC controls need some work". On the other hand, the top reviewer of Instana Dynamic APM writes "Good Capabilities but the configuration and installation could be simplified". BMC TrueSight Operations Management is most compared with Dynatrace, BMC Helix Monitor, Splunk, SolarWinds Server and Application Monitor and AppDynamics, whereas Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic APM, Datadog and Elastic APM. See our BMC TrueSight Operations Management vs. Instana Dynamic APM report.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.