BMC TrueSight Operations Management vs. ITRS Geneos

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs ITRS Geneos which is ranked 8th in Application Performance Management (APM) with 4 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of ITRS Geneos writes "It helped us understand how the system behaves when issues are imminent, leading to proactive prevention. Backward compatibility with deprecated features can be improved". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. ITRS Geneos is most compared with Nagios XI, AppDynamics APM and Dynatrace. See our BMC TrueSight Operations Management vs. ITRS Geneos report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs. ITRS Geneos

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis.This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules.ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers.Custom script toolkits

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways.I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages.Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Ranking
RANKING
Views
11,024
Comparisons
4,441
Reviews
8
Followers
569
Avg. Rating
8.0
Views
15,124
Comparisons
4,017
Reviews
6
Followers
504
Avg. Rating
8.3
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 23% of the time.
Compared 14% of the time.
Compared 6% of the time.
See more ITRS Geneos competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementGeneos
Website/Video
Website/VideoBMC
ITRS
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

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Learn more about ITRS Geneos
Sample Customers
Sample Customers Bank of East Asia and China E-Port. ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
REVIEWERS
Financial Services Firm
95%
Software R&D Company
5%
VISITORS READING REVIEWS
Financial Services Firm
62%
Writing And Editing Position
11%
Comms Service Provider
8%
Non Tech Company
4%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
13%
Midsize Enterprise
24%
Large Enterprise
63%
VISITORS READING REVIEWS
Small Business
24%
Midsize Enterprise
12%
Large Enterprise
64%
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