We performed a comparison between BMC TrueSight Operations Management and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The tool is flexible enough to be customized based on customer requirements."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"BMC TrueSight Operations Management is easily scalable."
"The dashboard is a valuable feature."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC's online documentation is often incorrect or incomplete."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The UI for the end users could be improved and more flexible than it is now."
"BMC TrueSight Operations Management could improve the reporting."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution is pricy and has room for improvement."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while JenniferSoft is ranked 50th in Application Performance Monitoring (APM) and Observability with 1 review. BMC TrueSight Operations Management is rated 8.2, while JenniferSoft is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas JenniferSoft is most compared with Grafana.
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