Most Helpful Review
The ability to fulfill the role as a manager of managers is fantastic. We integrated a number of other monitoring...
Reduced the number and duration of outages as support teams are notified immediately when something goes wrong
Find out what your peers are saying about BMC TrueSight Operations Management vs. Micro Focus Operations Manager and other solutions.
310,623 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools
The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.
It is very helpful to be able to apply rule-based routing to alerts.
TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.
It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.
It allows our operations team to have one single application to reference when investigating issues in our environment.
Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.
The Performance Manager provides great insight into our systems' performance.
It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks.
The integration with the ticketing tool makes sure that there is a record for every issue.
It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's.
The most valuable feature is its ability to integrate with everything.
The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature.
Deployment requires lots of resources (servers). It has too many consoles.
The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.
BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.
BMC's online documentation is often incorrect or incomplete.
I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.
More modules for less popular applications and better documentation.
I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.
The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.
Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly.
I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.
Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.
We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch.
Pricing and Cost Advice
Pricing is very high.
The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.
Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.
Information Not Available
out of 20 in Event Monitoring
out of 20 in Event Monitoring
Compared 14% of the time.
Compared 13% of the time.
Compared 10% of the time.
Compared 28% of the time.
Compared 24% of the time.
Compared 19% of the time.
Also Known As
|ProactiveNet, TrueSight Operations Management||HPE Operations Manager|
The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.
By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.
Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.
Learn more about BMC TrueSight Operations Management
Learn more about Micro Focus Operations Manager
|Bank of East Asia and China E-Port.||MTS India|
Financial Services Firm34%
Comms Service Provider10%
Financial Services Firm56%
Comms Service Provider22%
Financial Services Firm40%
Comms Service Provider24%