We performed a comparison between BMC TrueSight Operations Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The tool is flexible enough to be customized based on customer requirements."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"It is a very stable product."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"I've found the solution to be very scalable."
"The event correlation is the most valuable aspect of the solution."
"The most valuable features of the solution are its grouping scripts and event focus."
"The preloaded rules and ways to monitor your systems are a must."
"Flexible dashboard with the availability of widgets."
"The most valuable feature is its ability to integrate with everything."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"It is stable."
"More modules for less popular applications and better documentation."
"The pricing could be better."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The product must provide more AI capabilities."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The pricing could be improved."
"The pricing is a bit expensive for smaller companies."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"pology-based event correlation does not work well with NNM events."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and ScienceLogic. See our BMC TrueSight Operations Management vs. OpenText Operations Bridge report.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
