BMC TrueSight Operations Management vs. Nagios XI

As of February 2019, BMC TrueSight Operations Management is ranked 16th in IT Infrastructure Monitoring with 8 reviews vs Nagios XI which is ranked 1st in IT Infrastructure Monitoring with 10 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Nagios XI writes "The Administrative GUI Provides Improved Configuration". BMC TrueSight Operations Management is most compared with AppDynamics, Dynatrace and Splunk. Nagios XI is most compared with Zabbix, Nagios Core and Centreon. See our BMC TrueSight Operations Management vs. Nagios XI report.
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69,974 views|31,935 comparisons
Most Helpful Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios XI and other solutions. Updated: January 2019.
316,786 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.E-mail alert notifications are valuable.

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Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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I can monitor a phone on a desk to very big servers of any company.I can monitor a software made in-house to software of bigger companies.BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required.Nagios XI helped me to draw the network and check for system failures.The ability to set up templates and groups of checks, as well as customize the checks themselves.Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want.You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange.Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product.

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Cons
I would like to see a better UI, one which is more responsive.The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.This solution lacks service monitoring in the cloud.It is necessary to improve service monitoring of database services in the free version.

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Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors.The Configuration Wizard needs improvement, because not all vendors are present.Improve the documentation, examples, and best practices, therefore users can understand how to do things.Nagios XI can improve its GUI for users with a new look.The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it.The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module.The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them.

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Pricing and Cost Advice
The solution is very effective, despite the low price.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.Centreon is an open source product. Thus, there is no need for licensing.It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them.

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Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise.For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value.You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI.The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily.

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Also Known As
ProactiveNet, TrueSight Operations Management
Learn
Centreon
BMC
Nagios
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

Offer
Learn more about Centreon
Learn more about BMC TrueSight Operations Management
Learn more about Nagios XI
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss. Bank of East Asia and China E-Port. Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios XI and other solutions. Updated: January 2019.
316,786 professionals have used our research since 2012.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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