BMC TrueSight Operations Management vs New Relic APM

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs New Relic APM which is ranked 4th in Application Performance Management (APM) with 4 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of New Relic APM writes "It revealed where our code was insufficient or needed to be refactored, but most importantly, it told us where we had latency in throughput and response time". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. New Relic APM is most compared with Dynatrace, AppDynamics APM and CA APM.
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Quotes From Members Comparing BMC TrueSight Operations Management vs New Relic APM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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The most important thing is that it tells us where the latency in throughput and response time are.As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity.It would be nice if we could buy it annually instead of monthly.

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Ranking
RANKING
Views
10,568
Comparisons
4,625
Reviews
8
Followers
739
Avg. Rating
8.0
Views
32,890
Comparisons
12,611
Reviews
4
Followers
1,489
Avg. Rating
9.8
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 29% of the time.
Compared 15% of the time.
Compared 9% of the time.
See more New Relic APM competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementNew Relic Mobile
Website/Video
Website/VideoBMC
New Relic
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

OFFER
Learn more about BMC TrueSight Operations Management
Learn more about New Relic APM
Sample Customers
Sample Customers Bank of East Asia and China E-Port. Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
33%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
REVIEWERS
Financial Services Firm
21%
Software R&D Company
13%
Media Company
13%
Retailer
8%
VISITORS READING REVIEWS
Financial Services Firm
22%
Marketing Services Firm
11%
Software R&D Company
7%
Retailer
7%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
38%
Midsize Enterprise
33%
Large Enterprise
30%
VISITORS READING REVIEWS
Small Business
26%
Midsize Enterprise
22%
Large Enterprise
52%
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