Compare BMC TrueSight Operations Management vs. New Relic Browser
BMC TrueSight Operations Management is ranked 3rd in Application Performance Management (APM) with 15 reviews while New Relic Browser is ranked 39th in Application Performance Management (APM). BMC TrueSight Operations Management is rated 8.2, while New Relic Browser is rated 0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, BMC TrueSight Operations Management is most compared with Splunk, Dynatrace and AppDynamics, whereas New Relic Browser is most compared with New Relic APM, Akamai mPulse and SolarWinds AppOptics.
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Most Helpful Review | |||
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 Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019. 372,374 professionals have used our research since 2012. | |||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
We did a five-year, multimillion dollar deal. We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item. The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that. It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product. There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half. Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30... We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support... Pricing is very high. | Information Not Available |
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Ranking  | |
Views 7,663 Comparisons 4,747 Reviews 15 Average Words per Review 1,816 Avg. Rating 8.3 | Views 1,251 Comparisons 705 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Top Comparisons | |
 Compared 15% of the time.  Compared 11% of the time.  Compared 11% of the time. |  Compared 49% of the time.  Compared 19% of the time.  Compared 9% of the time. |
Also Known As | |
| ProactiveNet, TrueSight Operations Management | |
Learn | |
| BMC | New Relic |
Overview | |
TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk. | New Relic Browser provides deep visibility and actionable insights into real users' experiences on your website. With standard page load timing (sometimes referred to as real user monitoring or RUM), New Relic measures the overall time to load the entire webpage. However, New Relic Browser goes beyond RUM to also help you monitor the performance of individual sessions, AJAX requests, and JavaScript errors extending the monitoring throughout the entire life cycle of the page. |
Offer | |
Learn more about BMC TrueSight Operations Management | Learn more about New Relic Browser |
Sample Customers | |
| Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC Bank | Fairfax Media, Despergar.com, MercadoLibre, Veracode, Costa Coffee, Kiva, Alkami, Mondia Media, Bringmeister.de, Simplesurance, Confused.com, ReachLocal, Lending Club, Boozt.com, Trainline |
Top Industries | |
Manufacturing Company29% Healthcare Company29% Comms Service Provider14% Government14% Software R&D Company52% Financial Services Firm12% Comms Service Provider7% Manufacturing Company5% | No Data Available |
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019.
372,374 professionals have used our research since 2012.
See also BMC TrueSight Operations Management Reviews, New Relic Browser Reviews, and our list of Best Application Performance Management (APM) Companies.
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