BMC TrueSight Operations Management vs Oracle Enterprise Manager comparison

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Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Oracle Enterprise Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.""The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down.""The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.""It allows our operations team to have one single application to reference when investigating issues in our environment.""I like the event management part.""It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools""The initial setup of BMC TrueSight Operations Management was easy.""The ability to pull hosts together to show what processes are running, so it can be used for change management."

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"We use it extensively for performance tuning testing, monitoring, and configuration.""The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed.""With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate.""The most valuable features are security and speed.""It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment.""Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs.""The dashboards are great for gathering analytic information and seeing where the problems are.""It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."

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Cons
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.""The product must provide application or service monitoring features.""I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions.""The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."

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"The product must improve its support team.""They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.""It is complicated to run it on Google Chrome.""The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java.""The interface could be more friendly for basic users.""The deployment is not straightforward.""We have encountered performance issues when the load is huge.""I would like to improve the cost."

More Oracle Enterprise Manager Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
  • "As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
  • "The basic functions are free. You only pay license fees for advanced features."
  • "The pricing is very high."
  • "We are satisfied with the pricing."
  • "There is only the standard licensing fee. There are no other costs."
  • "Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
  • "Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
  • More Oracle Enterprise Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:Oracle Enterprise Manager helps to control servers.
    Top Answer:Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly. We have totally our solution and including hardware with its license. we have no product… more »
    Ranking
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    2,069
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    14
    Average Words per Review
    408
    Rating
    7.7
    Views
    3,242
    Comparisons
    1,649
    Reviews
    22
    Average Words per Review
    412
    Rating
    8.3
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.

    With the Oracle Enterprise Manager's console, you can administer multiple databases and servers, distribute software to multiple servers and clients, monitor objects and events throughout the network, and integrate with other tools.

    Key Oracle Enterprise Manager Features and Products

    • Hardware and virtualization management: Manage all Oracle environments from one central console. Oracle Enterprise Manager provides management and automation for Oracle engineered systems, databases, middleware, and hardware.

    • Database management: Oracle’s Database management provides a full lifecycle solution for updates and configuration management, patching, provisioning, testing, performance management and automatic tuning.

    • Application performance management (APM): User and database monitoring with diagnostics and performance analysis that provide rich reporting on real user activities.

    • Enterprise monitoring: Built-in monitoring of all components of the IT infrastructure enables rapid problem diagnosis. Both Oracle and non-Oracle components are constantly monitored.

    • Oracle real user experience insight: Insights on real user experiences and preferences enable businesses and IT stakeholders to develop a shared understanding into their application users’ experience.

    • Non-Oracle management: Oracle Enterprise Manager manages non-Oracle components with a comprehensive set of plugins. The self-update mechanism allows customers to download, import, and deploy extensions built by Oracle, Oracle partners, and Oracle customers. These extensions enjoy the same level of stability as Oracle's own products.

    • Installation and upgrade: The upgrade process provides efficient, reliable, secure data migration with minimal downtime of your environment.

    Reviews from Real Users

    Oracle Enterprise Manager stands out among its competitors for a number of reasons. Several major ones are its central management and monitoring and its reporting capabilities

    Robin C., head of Oracle Exadata Centre of Excellence at Tata Consultancy Services, writes, "The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues. Exadata storage server and Infiniband switches can be viewed from the GUI in OEM which cannot be done in other tools. The ability to deploy metric extensions makes this tool extensible for our custom monitoring also."

    PeerSpot users note the effectiveness of these features. A database manager at a tech services company notes, “The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics.  They have plug-ins that are very helpful. Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product. They have a very nice graphical user interface. The monitoring is good. We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning.”

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm23%
    Energy/Utilities Company14%
    Manufacturing Company10%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm6%
    Computer Software Company5%
    Government4%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise69%
    Large Enterprise26%
    Buyer's Guide
    IT Infrastructure Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 122 reviews. BMC TrueSight Operations Management is rated 8.2, while Oracle Enterprise Manager is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Datadog, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace and Quest Foglight for Databases.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.