We performed a comparison between BMC TrueSight Operations Management and Oracle Infrastructure Monitoring Cloud Service based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The Event Management is outstanding; still is the most interesting part of the product."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution could improve its price."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"Deployment requires lots of resources (servers). It has too many consoles."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."
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Earn 20 points
BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Oracle Infrastructure Monitoring Cloud Service is ranked 62nd in IT Infrastructure Monitoring with 1 review. BMC TrueSight Operations Management is rated 8.2, while Oracle Infrastructure Monitoring Cloud Service is rated 9.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Oracle Infrastructure Monitoring Cloud Service writes "Offers real-time alerting and dashboards are great for performance hubs of the database". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Oracle Infrastructure Monitoring Cloud Service is most compared with Zabbix, Nagios XI and Nagios Core.
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