BMC TrueSight Operations Management vs OmniPeek comparison

Cancel
You must select at least 2 products to compare!
BMC Logo
2,939 views|2,005 comparisons
88% willing to recommend
LiveAction Logo
387 views|202 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and OmniPeek based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Operations Management vs. OmniPeek Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.""TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.""The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution].""It is a very stable product.""The ability to pull hosts together to show what processes are running, so it can be used for change management.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.""It allows our operations team to have one single application to reference when investigating issues in our environment."

More BMC TrueSight Operations Management Pros →

"It's a solid piece of software. It's stable.""I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching.""The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure.""The most valuable feature is OmniPeek is user-friendly.""The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot.""The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."

More OmniPeek Pros →

Cons
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""BMC TrueSight Operations Management could use some enhancements in the application visibility tools.""The product must provide application or service monitoring features.""BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.""The solution is overly complex.""I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly.""More modules for less popular applications and better documentation."

More BMC TrueSight Operations Management Cons →

"I would like to see the tool work in an open environment the same as how it does in a closed environment.""I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning.""The solution's automation has room for improvement.""I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly.""I don't see a clear roadmap in the future for improving this software.""Making it more clear on how to configure the filters, or really automating them, would be an improvement."

More OmniPeek Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "The pricing for this solution could be improved, as it is a very expensive product."
  • "There are different types of licenses available."
  • "We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
  • More OmniPeek Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:It's a solid piece of software. It's stable.
    Top Answer:There's likely not a future for OmniPeek in LiveAction. LiveAction acquired OmniPeek. I don't see a clear roadmap in the future for improving this software. It's a bit expensive. The product has… more »
    Top Answer:Our company is an ODM manufacturer for wireless products like routers and WiFi access points. As an RD and QA department, we are sniffing the packet from the air to capture the raw WiFi traffic from… more »
    Ranking
    Views
    2,939
    Comparisons
    2,005
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    Views
    387
    Comparisons
    202
    Reviews
    5
    Average Words per Review
    622
    Rating
    7.8
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Savvius OmniPeek
    Learn More
    LiveAction
    Video Not Available
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.

    Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.

    Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.

    Omnipeek is effective for small offices to large enterprise data centers.

    Omnipeek Benefits

    • Omnipeek delivers unmatched transparency into applications, networks, and classification of layer 7 workflows.

    • Intuitive GUI presents a clear, intuitive view of packet-based analytics by conversation pairs.

    • Ability to capture and dissect 802.11n and 802.11ac wireless traffic from currently deployed points from third-party vendors such as Aruba, Cisco, and others.

    • Investigate traffic from all remote network segments, such as voice and video over IP, 802.11,1/10/40/100 Gigabit, Ethernet using the LiveCapture features and appliances.

    • Audit voice and video over IP traffic in real time using call back play, thorough signaling and media analyses, and high-level multi-media summary statistics.

    • Improve the average time to resolve failure with super fast intuition and interconnection with packet data, metadata, flows, and files.

    Omnipeek Features

    • WiFi monitoring: Using Omnipeek LiveCapture 1100, users are able to thoroughly monitor wired packet traffic and gather wireless traffic from WLAN controllers. Users can easily monitor, dissect, log, and diagnose multi-Gigabit speed 802.11ac traffic.

    • Improved LiveAction appliance support: LiveAction update appliances and software uses the innovative Del architectures and Intel capabilities to improve network packet capture-to-disk to 20Gbps in a 2RU system, with up to 128 TB of storage.

    • Improved VOIP processes: Now offering updates to performance and in synthesizing DTMF audio tones, Stream Control Transmission Protocol (SCTP), and Asserted Identity (caller ID), makes Omnipeek a very robust, complete solution.

    • Improved financial transaction support: The solution provides updated support for ISO8583 protocol necessary for financial and banking organizations. Users have the ability to dissect critical data more thoroughly than with previous iterations.

    • Expert improvements: Users have access to several more Expert events, enhanced latency calculations, and many other improvements to the Expert views in Omnipeek.

    • 3rd party authentication improvements: Efficient workflow for 3rd party authentication results in enhanced performance for Access Control Lists (ACL).

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Retailer11%
    Educational Organization8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise52%
    Buyer's Guide
    BMC TrueSight Operations Management vs. OmniPeek
    March 2024
    Find out what your peers are saying about BMC TrueSight Operations Management vs. OmniPeek and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while OmniPeek is ranked 29th in Application Performance Monitoring (APM) and Observability with 6 reviews. BMC TrueSight Operations Management is rated 8.2, while OmniPeek is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and NETSCOUT nGeniusONE. See our BMC TrueSight Operations Management vs. OmniPeek report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.