We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Pricing is very high."
"We pay license fees of between $150 and $200 per asset.
There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support.
But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
TrueSight Smart Reporting
Broad monitoring capabilities
Hundreds of integrations
Event grouping
Proactive alerts
Incident tickets
Cause analysis
Automated log analysis
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
Sematext Synthetics provides the ability to actively monitor APIs, Web URLs, websites, and user journeys/click flows from multiple locations around the globe. Synthetic monitoring helps you ensure the availability and performance of your APIs and websites. Synthetics will help you identify downtime and performance issues by simulating user requests and interactions with your web page.
No agent installation is required and there is no need to change your application code.
Sematext Synthetic Benefits
Fix performance issues before they affect your end users Synthetic monitoring allows you to simulate user interactions at different locations worldwide. Synthetic performance monitoring monitors all your APIs, web applications, and mobile apps, no matter how many users they are. With Sematext, you can customize Dashboards and Alerts to monitor critical infrastructure aspects and trigger them when they malfunction. This will help you spot problems before they arise.
Benchmark your website Synthetic monitoring solutions let you look at your APIs from different places during the day. Then you can use this data as a baseline for benchmarking since it helps you figure out what needs to be improved, and lets you compare your service to the competition.
Test your scaling capabilities A website and application are built to respond quickly to users, but your server needs to be ready when traffic spikes unexpectedly. You can run artificial tests to determine how your server will behave under load with synthetic performance monitoring. Once you have this data, you can decide what steps to take to scale gracefully.
Test new product features before launching If you're launching new features, synthetic monitoring lets you run a full test suite before releasing them during peak hours, which is a great tool to have. You'll be able to see how the application reacts under load and whether any of the recent changes will impact a 3rd party API you might use.
Monitor third-party APIs and critical business processes If you don't use any third-party tools in your business, you run into a number of problems related to their availability. You need to keep an eye on them and get an alert the second things start to slow down. Monitoring API metrics is not enough to ensure your users get the best experience possible. Make sure your application works as expected, including logging in, searching, and checkout.
Ensure SLA compliance Whatever side of the SLA you are on – the key is to make sure everyone in the contract adheres to the contract. To understand the performance limitations of your application and set realistic expectations, you should use synthetic monitoring tools if you're a service provider. Customers want to know that the vendor can fulfill his promises.
Reduce MTTR With synthetic monitoring software like Sematext Synthetics, you can lower your MTTR by sending out alerts before the issue becomes a problem. In addition to being notified sooner, you'll also learn what's causing the problem and how to fix it.
Just some of the things you can do with Sematext Synthetics
Monitor & track the availability & performance of APIs
Monitor SSL certificate expiration time
Monitor websites and track various web performance metrics like page load time, paint metrics, etc.
Monitor website uptime
Monitor individual resource performance in a website by domain, type, and response code
Create public status page showing the availability of your selected web services and share it with your customers
Identify slow resources
Monitor third-party resources performance
Investigate slow pages & identify bottlenecks using a waterfall chart
Create user journeys with custom assertions based on the content of the webpage
Collect and track custom metrics from your sites
Benchmark against competitors
Create custom dashboards and alerts based on gathered performance metrics
Debug downtime with end-to-end visibility of application performance
Get alerted when things fail via multiple alert channels like email, Slack, Pagerduty, webhooks, etc.
Monitor websites behind firewalls and on private networks with Private Locations
Check out the full product update.
At Sematext, we’ve also had the need to monitor application availability. We use Synthetics actively to monitor our own applications and it has helped us uncover issues with our APIs on multiple occasions.
Where to go from here?
Sign up for a free trial and try it for yourself. Pricing starts at $2 per month for HTTP monitors and $7 per month for browser monitors. We have pay-as-you-go pricing if your usage changes or fixed plans if you can estimate your usage.
Sample Customers
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Access Intelligence Plc, Adore Beauty, Agmatix, alaTest Reviews, All Time Data Pvt., Appsari, Appwrite, ASK Staffing, Associated Company, Atlantic American Corp, Bata, Baťa, Binerals, BITTE KAI RAND, Bixlabs, Boost Insurance, Broadcom, BUFF Technologies LTD, ClariLab, Comelit Group S.p.A., CommIT, createME, Deepbluecompany, deeprojects, Depth-Sa, Diesel Laptops, DigiHaul, Digitaltentstudio, Doole Health, Dovetail Technologies Ltd, Ebctechnologies, ECB, Ekcsoft, Emento, Empact IT, Enhance-It, Ennomail, Enterprise Knowledge, ESCIO AS, Essential Assists, Evercoder Software SRL, Extendi srl, Ezgiant, Ezyhaul, Factinsect, Fenom Digital, Fino, fino, fino.team, Firespring, Fulcrum, General Authority for Statistics, GradGuard, Grovia, Health Catalyst, hkcac.io, Indian Institute of Technology Hyderabad, InfoAsilo, Information Customer Service My Account Navgrahaa Jewels, Inpla, Ipdetect, Isovist, isovist.net.au, iVendi Limited, Ivinco, Jan Ptáček, Kal-It, Leen151, Macrovo, MediaLab 3D Solutions, Metabolic Living, Mobizcorp GmbH, Moneri, Moqups, Morizon-Gratka, Morrison Agency, Mrcall, NETIM, New Media Services, Nextgenins, NIUKS, Nordic, Nordic Naturals, North Star Network, Noveo Group, Novopayment, ObjectifSEO, Pharmacies BENU SA, Planis, Pulsar Platform, QIMA, QL Gaming Group, RedINTER, RedINTER Colombia, Rudderstack, SeatGeek, Section, Sematext Group Inc, SHIFT Connect, Solidstudio, Sparkle Place, Spineor, Spot Metrics, Stanford University, SteelEye, T P EQUIPMENT LEASING, TalentPools, Taroko, Teams, Termly, The Institute of Internal Auditors, Thorborn, Treatwell, Universal Equations, Upc Romania Bucuresti E320 Ra7, Upmenu, Velocitor Solutions, vendnovation, Verztec Consulting, Vuelio, Wahoo Fitness, Warehaus, Wealthica, Weareyourhero, wirtschaftsbildung.ch, Workframe, Workmade, Zenus Bank
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
767,847 professionals have used our research since 2012.
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Sematext Synthetics is ranked 58th in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Sematext Synthetics is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Sematext Synthetics is most compared with Datadog and Honeycomb.io.
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