BMC TrueSight Operations Management vs. SiteScope

As of May 2019, BMC TrueSight Operations Management is ranked 8th in Application Performance Management (APM) with 8 reviews vs SiteScope which is ranked 18th in Application Performance Management (APM) with 4 reviews. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". The top reviewer of SiteScope writes "The GUI is cumbersome, and it requires a Java client". BMC TrueSight Operations Management is most compared with Splunk, AppDynamics and Dynatrace. SiteScope is most compared with Dynatrace, AppDynamics and CA APM. See our BMC TrueSight Operations Management vs. SiteScope report.
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Most Helpful Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. SiteScope and other solutions. Updated: May 2019.
340,467 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud.Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.

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The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily.SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability.Has a simple setup. It can be up and running within hours.It can monitor over a 100 technologies with built-in solution templates.Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good.Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored.

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Cons
Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need.Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.

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They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.They should provide more templates for new vendor devices.It could be more reliable using a database repository instead of a log repository.

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Pricing and Cost Advice
There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.

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You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles.SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing.

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Ranking
Views
13,113
Comparisons
4,442
Reviews
7
Average Words per Review
232
Avg. Rating
7.7
Views
8,370
Comparisons
2,191
Reviews
4
Average Words per Review
335
Avg. Rating
7.5
Top Comparisons
Compared 23% of the time.
Compared 14% of the time.
Compared 8% of the time.
Also Known As
ProactiveNet, TrueSight Operations ManagementMicro Focus SiteScope, HPE SiteScope
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BMC
Micro Focus
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

SiteScope is an agentless application monitoring software that provides heterogeneous and hybrid support, quick time to value, and ease of installation, configuration, and use.
Offer
Learn more about BMC TrueSight Operations Management
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Sample Customers
Bank of East Asia and China E-Port. Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about BMC TrueSight Operations Management vs. SiteScope and other solutions. Updated: May 2019.
340,467 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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