We performed a comparison between BMC TrueSight Operations Management and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is flexible enough to be customized based on customer requirements."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features of the solution are alert management, alert generation, and event management."
"It is a very stable product."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The initial setup of BMC TrueSight Operations Management was easy."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
"The product has a great dashboard."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"I have found the most valuable feature is application performance management."
"Technical support is always live and they're supportive."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"It would be better if the initial setup and deployment were more straightforward."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The pricing could be better."
"The integration with Unix services should be a bit more straightforward."
"AppOptics would benefit from having a much more centralized view."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The solution should be more user-friendly."
"I would like to see more integration with other tools that are available on the market."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while SolarWinds AppOptics is ranked 44th in Application Performance Monitoring (APM) and Observability with 9 reviews. BMC TrueSight Operations Management is rated 8.2, while SolarWinds AppOptics is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, New Relic and Datadog. See our BMC TrueSight Operations Management vs. SolarWinds AppOptics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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