We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The major advantage of the product is estate management."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"I like the event management part."
"It is very helpful to be able to apply rule-based routing to alerts."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"We can quickly search for almost anything across many log sources in seconds."
"The indexing and data collection are valuable."
"The most valuable features are how stable and easy to use Splunk is."
"We did not encounter any issues with scalability. It is almost seamless to add new index (storage) or search (used to analyze the data) nodes to the cluster."
"Internal tracking is helpful because we do not like to deal with multiple ticketing systems, and I am not a fan of ServiceNow. We are able to keep everything internal and utilize Enterprise Security."
"Splunk has machine learning which is a valuable feature."
"It is very simple to tweak or write a small piece of glue code to go ahead and create a new dashboard for a business unit to make near real-time decisions to focus more on other geographies when launching the product."
"Compared to IBM QRadar, Splunk Enterprise Security offers faster alert resolution."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution's support service could be better."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The price has room for improvement."
"It can be tough to get a hold of somebody in technical support depending on the complexity of the issue."
"The documentation is in definite need of improvement."
"This solution could be improved by better pricing in general and by easier installation."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"I find the graphical options really limited and you don't have enough control over how to display the data that you want to see."
"The integration with all our tool sets felt like we were reinventing the wheel, which was a pain point for us."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 16 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 65 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "It improves VM load and has good documentation with easy-to-follow steps on how to set it up, but it has room for improvement in terms of scalability and stability". On the other hand, the top reviewer of Splunk Enterprise Security writes "Can be used to find any threats or vulnerabilities inside a user’s environment". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and PRTG Network Monitor, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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